Complaint Review: excede/ wildblue internet - Nationwide
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- excede/ wildblue internet Nationwide USA
- Phone:
- Web:
- Category: Advertising / Deceptive
excede/ wildblue internet Bait & Switch Lake City Florida
*Author of original report: No Way
*UPDATE Employee: Help is on the way.
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I bought a new house in the country. I signed up for excede internet through wildblue because well it is all we can get. I signed up for their new UNLIMITED DATA PLAN. Now after 5 months they call me today to say hey you are using too much data. I was like uh I have unlimited, she said yes I know but we are going to change that and now only give you 150 gb. If you go over that we will slow down your speed and then cancel you. That is classic bait and switch. Oh and then I said well maybe I will call back and cancel then, and she said no you can't because only one other person knows we are lowering people's speed. Only me and one other person are calling people because we didn't want a big deal made over it. That sounds really shady. We cannot get television where we are and barely was able to install the dish for excede. I am stuck with this and constantly worried about my internet time.
This report was posted on Ripoff Report on 03/02/2015 09:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/excede-wildblue-internet/nationwide/excede-wildblue-internet-bait-switch-lake-city-florida-1212928. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Author of original report
No Way
AUTHOR: - ()
SUBMITTED: Tuesday, March 10, 2015
I do not know how there was any Miscommunication, because "we will only allow you 150gb and if you go over it again we will cancel you" is pretty clear to me. I know if I send my information to you I will be canceled. I just think it is pretty messed up that I paid for the top plan but am really only getting the plan for 6 months like the next plan down. I lowered all my video speeds and barely watch anything now. My daughter is constantly asking if she can watch something and I am constantly saying no or maybe later. This has turned my dream home in the country into hell. So instead of sending you my info why don't you just send something to all the people that woman and the other person called and set the record straight. I use our internet for work and so we have cell service I cannot lose my internet.
#1 UPDATE Employee
Help is on the way.
AUTHOR: Exede Kimberly - ()
SUBMITTED: Tuesday, March 03, 2015
Hello there, it looks like there has been a few miscommunications here that I'd like to clarify and resolve for you. Please send your information to exedelistens@viasat.com and I will get started. Thank you.
Related Reports
02:48 PM
02:32 PM
New 
Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
