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Report: #1192379

Complaint Review: Expect Payment Solutions - Vancouver Washington

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  • Reported By: Denny — Corvallis Oregon
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  • Expect Payment Solutions 11805 NE 99th Street Vancouver, Washington USA

Expect Payment Solutions Grossly decieved our company into a 48 month lease for 3, yep 3 credit card terminals when we owned our own. Vancouver Washington

*Consumer Comment: No Good

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A sales associate from Expect Payment Solutions came into our business promising to save us considerably on our merchant processing.

We changed our merchant processing to EPS.  It was a NIGHTMARE from day one.  From the moment we settled our first batch, it took over two weeks for the funds to reach our account.  That was financially devastating but doesn't even compare to my major coplaint.

The sales associate, Amber Coonce, deceptively tricked us into a lease agreement on 3, yes 3, credit card terminals.  We owned our own machine and had one point of sale.  When I discovered this, Amber Coonce said that 2 machines were for our point of sale and 1 was a backup incase the other two break.  I repeatedly told her that I di not want ANY of the leased machines, as 1 repeatedly told her we owned our own terminal. 

Amber Coonce, refused to acknowledge that she decived us and refused to help get us out of this bull@#$% lease.    She said we were in this lease with another company and there was nothing she could do.  We repeatedly contacted ESP and were repeatedly told they were in a meeting discussing our situation.  Well shocking, they never got back to us.

We cancelled their merchant service but hae been stuck with a lease on 3, yep 3 terminals at $210/month for 48 months.  These three terminals sit on a shelf, two still in the box never used.   EPS have washed there hands of this responsibility. 

If Expect Payment Solutions comes in your door, kick them out.  They are deceptive and corrupt.

This report was posted on Ripoff Report on 12/01/2014 06:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/expect-payment-solutions/vancouver-washington-98682/expect-payment-solutions-grossly-decieved-our-company-into-a-48-month-lease-for-3-yep-3-1192379. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

No Good

AUTHOR: 1091 - ()

POSTED: Tuesday, December 30, 2014

 Express Payment Solutions in Vancouver, WA  has repeatdley ripped off many businesses.  They simply are the worst of the worst.

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