Complaint Review: Extreme Backyard Designs, Raphael And James - Frisco Texas
- Extreme Backyard Designs, Raphael And James 4400 Preston Rd Frisco, Texas U.S.A.
- Phone: 972-335-4977
- Web:
- Category: Builders & Contractors
Extreme Backyard Designs, Raphael And James Are The Worst Do not trust this company at all, they are very unethical!! Frisco Texas
*Author of original report: James solved my issue to my satisfaction
*Author of original report: Extreme Backyard Designs Resolved My Issue to My Satisfaction
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This company would lie to you from the beginning in order to get your business. They do not honor their contract and the customer service is the worst. We went to their showroom in Mansfield, TX to order a new patio. They have a lot of outdoor kitchens, patio furniture and pictures of patios that they claim they built but they don't know anything about building patios because all the work is made by subcontractors, which would not show up on time or at all. Two weeks after we gave Rapahel the down payment for the patio we start dealing directly with his subcontractor because Raphael never return calls or show up to see how the project was going and the few times that he returned calls he would play stupid with no straight foward answers.
During the third week of no progress we decided to fired this company due to the lack of professionalism and the worst customer service. The company representative "James" promised us a refund and after several phone calls that were never returned we are still waiting for the refund. If someone is interested in doing business with this company please avoid them because they would promise evrything to you and they would not honor it. Avoid headaches and go with a better company that is professional and cares about customers.
Victor
Grand Prairie, Texas
U.S.A.
This report was posted on Ripoff Report on 05/12/2009 09:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/extreme-backyard-designs-raphael-and-james/frisco-texas-75034/extreme-backyard-designs-raphael-and-james-are-the-worst-do-not-trust-this-company-at-all-451291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
James solved my issue to my satisfaction
AUTHOR: Victor - (U.S.A.)
SUBMITTED: Tuesday, May 26, 2009
James did not steal my money and he is not a crook

#1 Author of original report
Extreme Backyard Designs Resolved My Issue to My Satisfaction
AUTHOR: Victor - (U.S.A.)
SUBMITTED: Thursday, May 21, 2009
I want everyone to know that the owners of Extreme Backyard Designs (James and Raphael) have worked with me, to my satisfaction to resolve this matter.


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