eyeendear skin endear Angelina Jolie tells you that you've cancelled. does not tell you you've only cancelled one product of two. Don Milla Ohio

I ordered both the eye endear and the skin endear.  After receiving them I felt them to be just cold cream so I called the number on my bank statement for the skin endear.  Automated system.  Said O wewas cancelled all was well.  However it only cacelled the eye endear, which is a different phone number all together, they neglected to mention either of these facts.  So i called the number on the eye endear charge.  The same number.  It told me I was already cancelled.  The next month I was again charged for the skin endear and recievd another jar.  I thought maybe my cacellation didn't get processed i time to process through their system, I did not receive the eye endear.  

The next month I received it aga and was again charged. 94.90.    I called the number on my bank syatetment again.  Again the automated system told me I was already cancelled.  So I spoke with a rep this time who told me that I had already cancelled the eye endear but not the skin endear.  She then told me the number to cancel the eye endear was a number I didn't even have, ao why did calling the number for the skin endear cancel the eye endear?  This is a shafy enterprise that needs to be sut down.  The graciously offered to refund %50 of the last shipmnt.  I asked for a supervisor.  She offered75%.  I then asked dor an address to write a complaint letter.  Thn age offered a 100% refund on the last shipment but not the prior.  I guess she didn't know you can get the addreess off of the internet.

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