Complaint Review: eyeendear - Don Milla Ohio
eyeendear skin endear Angelina Jolie tells you that you've cancelled. does not tell you you've only cancelled one product of two. Don Milla Ohio
I ordered both the eye endear and the skin endear. After receiving them I felt them to be just cold cream so I called the number on my bank statement for the skin endear. Automated system. Said O wewas cancelled all was well. However it only cacelled the eye endear, which is a different phone number all together, they neglected to mention either of these facts. So i called the number on the eye endear charge. The same number. It told me I was already cancelled. The next month I was again charged for the skin endear and recievd another jar. I thought maybe my cacellation didn't get processed i time to process through their system, I did not receive the eye endear.
The next month I received it aga and was again charged. 94.90. I called the number on my bank syatetment again. Again the automated system told me I was already cancelled. So I spoke with a rep this time who told me that I had already cancelled the eye endear but not the skin endear. She then told me the number to cancel the eye endear was a number I didn't even have, ao why did calling the number for the skin endear cancel the eye endear? This is a shafy enterprise that needs to be sut down. The graciously offered to refund %50 of the last shipmnt. I asked for a supervisor. She offered75%. I then asked dor an address to write a complaint letter. Thn age offered a 100% refund on the last shipment but not the prior. I guess she didn't know you can get the addreess off of the internet.
This report was posted on Ripoff Report on 02/15/2017 04:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/eyeendear/don-milla-ohio/eyeendear-skin-endear-angelina-jolie-tells-you-that-youve-cancelled-does-not-tell-you-1356335. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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