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Report: #1354464

Complaint Review: eyeendear -

  • Submitted:
  • Updated:
  • Reported By: Martha — Mount Pleasant Tennessee USA
  • Author Not Confirmed What's this?
  • Why?
  • eyeendear USA

eyeendear eyeendear.com I responded to an ad for a sample at 4.95, I ordered the product and never saw the line that i had to cancel within 14 days or i would be charged an ongoing fee unknown unknown

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I ordered 2 sample skin care products from an ad boosting 4.95  I did not see that it would charge an ongoing fee if you do not opt out within 14 days.  upon seeing that my account had been charged 89.95 and 85.95 on the same day, I phoned them right away and they continued to argue that i agreed to this since i did not opt out within the 14 days.  I said that was not advertised like or as big as the 4.95 sample was.  After consulting with a supervisor they would only refund 50%, when i read my email that they sent today, they only refunded 50% of the 85.95. The did not refund 50% of both charges.  This company seems to pray on folks who did not read the fine print nor are they interested in customer service.  I feel totally Ripped off!

 

Martha Baker

2-6-2017

This report was posted on Ripoff Report on 02/06/2017 09:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/eyeendear/eyeendear-eyeendearcom-i-responded-to-an-ad-for-a-sample-at-495-i-ordered-the-product-1354464. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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