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Report: #987158

Complaint Review: Eyepothesis - Boulder Colorado

  • Submitted:
  • Updated:
  • Reported By: Farima — Palmdale California United States of America
  • Author Confirmed What's this?
  • Why?
  • Eyepothesis 6205 Lookout Rd St. D Boulder, Colorado United States of America
  • Phone: 866-711-2829
  • Web:
  • Category: Eye Care

Eyepothesis They charged my account for $78.41 on 11/22/2012 after I have canceled my account on 10/17/2012 without any product!!! Boulder, Colorado

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On 10/11/2012, I ordered a sample trial for a week to see if I like the eyecream, I would go ahead and place order, however, I never receieved the sample and I called them on 10/17/2012 to track it, when I found out that they were extreemly rude and hang up on me twice! They gae me a shipping tracking number and told me that I will be charged $19.95 if I do not return the sample that I never got first place! I canceled my account and followed up with post office but I never got the package! After over a month from cancelation, they charged my account for $78.41 on 11/22/2012, which I did not noticed due to my sickness until 12/24/2012, I called them back on 12/26/2012, they told me that they can not refund me since I never returned their product that their system has a tracking number for delivery! This company is a scam, I reported them to my bank and I am going to file a calss action law suit on this company since there are many of us (innocent customers) that they prey on and that is how they do business! Do not get near them! I also, must change my card number since they charged my account without my concent...

Beware...!

Farima

Palmdale, Ca

This report was posted on Ripoff Report on 12/26/2012 12:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/eyepothesis/boulder-colorado-/eyepothesis-they-charged-my-account-for-7841-on-11222012-after-i-have-canceled-my-acc-987158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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