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Report: #1295653

Complaint Review: Eyessentials - Internet

  • Submitted:
  • Updated:
  • Reported By: Voni — Dansville Michigan USA
  • Author Confirmed What's this?
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  • Eyessentials Internet USA

Eyessentials Eyetensity, Skin Optics, Elite Skin Youth Major Scam and Worthless Product! Santa Ana California

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I ordered the Eyessentials eye serum and the Skin Optics moisturizer trial that was $5.95 and they slammed my debit card for $86.95 for the USELESS Eyessentials serum and another $89.95 for the even MORE useless Skin Optics moisturizer!

BOTH products are JUNK! You'd get much better results using the stuff sold at Dollar Tree! 

The day I got my banks statement showing the outrageous charges, I got another package from them! When I called their (lack of ) customer service numbers, they told me I'd been charged ANOTHER $90.00 EACH for the package just received! I was LIVID!! I told them what I thought of their product and asked for a refund but they refused. I said I was going to return the UN-opened package and expected a FULL refund for the March charges--which, at first, they also refused to do! Even though I said several times that I was NOT satisfied with their product and it did NOT work, their rep kept talking over me and said he'd give me a 35% discount on the latest shipment and I could keep the stuff--it took me saying "STOP talking and listen!" and I broke it down into syllables and said "Your products do not work for me and I do not want them for ANY price!" for him to FINALLY give me a return authorization and tell me they'd refund the charges for the package (minus a $9.95 "restocking fee" for each of the two items of course). When I told him I intended to contact my bank AND the BETTER BUSINESS BUREAU to make complaints, he said "Oh, no. Don't do that, they can't help you--we have "legal paperwork"...Ugh! 

Bottom line.....Don't waste your time and money (like I said, you'll get better results from Dollar Tree or WalMart products).

DO NOT do business with these scam artists!  

This report was posted on Ripoff Report on 03/24/2016 10:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/eyessentials/internet/eyessentials-eyetensity-skin-optics-elite-skin-youth-major-scam-and-worthless-product-1295653. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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