EZ auto finance E-Z auto finance Sell Luxury Vehicles which are lemons and dont drive past 2-3 hours of use (transmission failed) marietta Georgia

E-Z Auto FINANCE -located at (2 blocks from the Marietta square community) sells used cars/lemon vehicles and do not value honest customer service. On March 31, 2016 we purchased the listed 2008 BMW 6 series 650i 2 dr Convertible paid 18,499, plus license fees, state taxes, and GWC warranty which came highly recommended by the GM and sales manager at this location.

During the initial discussion the salesman and GM stated the car was a great car with a bill of health Carfax history with no issues. After surfing the web, completing many cost comparisons, looking for reliable, Nice Clean luxury cars, after test drive a few cars at various lots in Marietta. EZ auto finance lot had a BMW I had been researching for months to purchase. We choose a what we thought was a Fair Business (EZ auto to test drive and buy a used BMW) to make a large $$$ purchase from.

The next day we had certified mechanic check the car out, it appeared to be solid with exception of a tire. The GM assured us the vehicle had no issues. On March 31, 2016 we purchased the listed 2008 BMW 6 series 650i .They promised the back left run flat tire replace and detailed car wash with all mats placed , with option to pick the car up the next day, April 1, 2016.

The tire was replaced however the car was not detailed on Friday as promised, due to rain. I picked the car up on Saturday April 2, 2014 and took the vehicle to the car wash myself. 3 hours later, running errands, I drove the car on the hiway approximately 20 miles and the car was stuck in a gear and would not accelerate. Within minutes a transmission message appeared on the screen (TRANSMISSION MALFUNCTION) Drive moderately continued riving possible. Reduced acceleration. Have system checked by the nearest BMW centers.

Thankfully I was able to drive the car safely back home. The dealership had closed so i texted the salesperson which he responded “Turn the car off and on again” WOW. I basically informed him there’s a major issue with the car and I was bringing it back. They were closed Sunday,

Monday April 4( less than 72 hours, I went and talked to the salesman who referred me to the GM. He stated he was with the GM when he got the text and informed him, that I needed to go talk to him. When I sat in the GM’s office ( he stated he didn’t know why I was there, that he’s a busy person) I explained I had the care 3 hours and the problem with the car. His response in a nut shell ( you had the car checked out when you test drove it, You bought it AS IS with a GWC warranty.

You’ll need to contact them and take your vehicle to a certified mechanic. The most I can do is have my mechanic look at it in possibly a week and anything over $100-$500 we may can split but I’m not making promises” Basically he would not refund my money or take the car back. On the day of purchase we also paid them for an additional BMW key which they stated would be at their cost with not extra charges.

We requested the key on 4/11 was not ordered; they had to cut us a check on 4/11. When we checked the price at BMW on 4/11 they had over charged us by $50 . The description listed on the car stated floor mats (which they stated was in the trunk, only the back mats were in the trunk. When I asked about the floor mats for the front (they promised they would get some front mats not necessarily BMW mats).

The next week after searching reputable service centers, we had the car towed to the nearest BMW center, the diagnosis was it had transmission damage and needed to be fully replaced, and the car needs a brand new transmission up to $9000. We contacted the extended warranty company bought through EZ auto, the GWC warranty which won’t replace the transmission as they stated the mileage is not adding up and the transmission problem is old and not covered by the powertrain warranty.

THIS CAR LOT IS RIP OFF-An E-Z LEMON LOT, looking to make a sale, making deals to pay their employees and feed their families off of hard working tax payers in the Cobb community. The have many marketing tactics the entice you to buy by their unreliable luxury cars. They will take your money for with cars that won’t make it past a few hours to a few days without major issues and their (AS IS policy). They have no respect for local or any respect for business deals with their customers.

NEVER buy or refer people to buy cars From E_Z AUTO you’re almost guaranteed to get an AUTO lemon- Motto you paid for it , its AS IS totally on your, it’s Now your car.

I figured them being on Cargurus website, in the CARFAX database and other reputable websites, in a preeminent Marietta community they would have reliable vehicles and a team of integrity people who want to stay in business by selling reliable cars respectfully to their customers who spend thousands of dollars. NOT!!!!