Report: #742762

Complaint Review: EZ rent-A-Car

  • Submitted: Sun, June 19, 2011
  • Updated: Sun, June 19, 2011
  • Reported By: Carol — Malibu California U.S.A.
  • EZ rent-A-Car
    Denver Airport
    Denver, Colorado
    United States of America

EZ rent-A-Car RIP OFF - Denver, Colorado

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I had a confirmed reservation for a car rental at EZ Rent-A-Car in Denver. I arrived on schedule in Denver, shuttle was great, arrived at rental center and there was 1 guy behind counter and about 30 people in line. I asked someone who worked there (but wasn't helping out) what was up and they said there were no cars available.

I had a reservation yet there were NO CARS! I was told I could wait and they thought there might be 30 cars back over the next 6 hours and I should be able to get one. The actually expected me to sit and wait up to 6 hours to get the car. When I asked a second time the guy behind the counter yelled, "Hey, I just work here, I don't make the rules."  He was a little snot and acted like it was my fault his crappy company took reservations they couldn't fill.

I went next door to Budget and rented a car. They jacked the price from $40 to $80 and required Insurance because so many people were coming from next door. [continued below]....
..... The Budget guys said it happened all the time. EZ Rent-A-Car takes the reservation at a low price but doesn't have cars. I guess many people just sit around and wait. I think EZ Rent-A-Car should pay me the difference in what my car cost.

In my opinion, EZ Rent-A-Car in Denver is a total Rip Off.....

This report was posted on Ripoff Report on 06/19/2011 04:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ez-rent-a-car/denver-colorado-/ez-rent-a-car-rip-off-denver-colorado-742762. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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