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Report: #1136269

Complaint Review: EZcontacts.com - Internet

  • Submitted:
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  • Reported By: Jasmine — Harker Heights Texas
  • Author Not Confirmed What's this?
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  • EZcontacts.com Internet USA

EZcontacts.com One month later, still haven't recieved my glasses Brooklyn New York

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When I came across EZ contact I was amazed by their cheap prices for authentic glasses, I order some tiffany and co glasses March 4. WELL I KNEW THERE WAS A CATCH!!! It is now april 4, one month later, AND I STILL HAVENT RECEIVED MY GLASSES. I am so frustrated, Ive called at least 4 times and every time theyve told me they should be received by the warehouse within the next couple days.. but weeks have passed and everything has remained the same. I have kept my patience with customer service but I am starting to loose it. Not to mention, on the website they say customer service is open 9-1pm on fridays but if you call at 11 (which I just did) it says you have reached them on their after hours -_-. The first time I called I left a message and never got a reply back. I am so frustrated with this company. A month later and they havent even started on my perscription which means itll be probably another 3 weeks before I get my glasses, If i even ever get them. I really think I should get a reimbursement or discount on my purchase for having to wait so long for my glasses. One of the ladies I spoke to told me that they have the item on backorder and was waiting for it, if the item is not in stock; IT SHOULD SAY THAT ON THE WEBSITE. She then said all other companies would be out of them too, well I called allureaid.com and they actually have them in stock and ready to prescribe and ship. I guess its true, you get what you pay for. Never purchasing from this company again and wouldnt recommend it to anyone!!!. "

This report was posted on Ripoff Report on 04/04/2014 09:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ezcontactscom/internet/ezcontactscom-one-month-later-still-havent-recieved-my-glasses-brooklyn-new-york-1136269. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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