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Report: #263102

Complaint Review: Factory Direct Deals - Pensacola Florida

  • Submitted:
  • Updated:
  • Reported By: Commerce Georgia
  • Author Confirmed What's this?
  • Why?
  • Factory Direct Deals 7171 N Davis HWY,F33 Pensacola, Florida U.S.A.

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My husband recently ordered small video camera from this company. They promise you shipping within 5 to 10 business days . Well we have yet to recieve the product and its been well over the "promised" shipping date. They dont answer the phone when you call the number given to you .They dont return emails in a properly manor. But they are extremely fast about charging your credit card for the product they cant seem to ship out to you. We have checked with severl business around this bogus company.. they are known for moving around alot .So BE VERY AWARE!! I cant stand people who steal and this is more or less what these people have done to us. Dont buy from this fake company!!They take your money and never send you your product.http://www.ic3.gov/ This is the best place to get justice and info.on just about any online crimes etc.

J H
Commerce, Georgia
U.S.A.

This report was posted on Ripoff Report on 07/25/2007 12:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/factory-direct-deals/pensacola-florida-32504/factory-direct-deals-online-scam-watch-out-ripoff-pensacola-florida-263102. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 UPDATE Employee

How can I help?

AUTHOR: Customer Service Manager - (U.S.A.)

POSTED: Tuesday, August 28, 2007

J. H.,

I am so sorry to hear that. If you give me your name and order number, I can find out what happened to your order, and get it shipped to you as soon as possible. The number you can reach me at is 850.791.6147. You can also e-mail me at cs@factorydirectdeals.com.

Thanks,
Customer Service Manager
Factory Direct Deals

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#3 UPDATE Employee

How can I help?

AUTHOR: Customer Service Manager - (U.S.A.)

POSTED: Tuesday, August 28, 2007

J. H.,

I am so sorry to hear that. If you give me your name and order number, I can find out what happened to your order, and get it shipped to you as soon as possible. The number you can reach me at is 850.791.6147. You can also e-mail me at cs@factorydirectdeals.com.

Thanks,
Customer Service Manager
Factory Direct Deals

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#2 UPDATE Employee

How can I help?

AUTHOR: Customer Service Manager - (U.S.A.)

POSTED: Tuesday, August 28, 2007

J. H.,

I am so sorry to hear that. If you give me your name and order number, I can find out what happened to your order, and get it shipped to you as soon as possible. The number you can reach me at is 850.791.6147. You can also e-mail me at cs@factorydirectdeals.com.

Thanks,
Customer Service Manager
Factory Direct Deals

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#1 UPDATE Employee

How can I help?

AUTHOR: Customer Service Manager - (U.S.A.)

POSTED: Tuesday, August 28, 2007

J. H.,

I am so sorry to hear that. If you give me your name and order number, I can find out what happened to your order, and get it shipped to you as soon as possible. The number you can reach me at is 850.791.6147. You can also e-mail me at cs@factorydirectdeals.com.

Thanks,
Customer Service Manager
Factory Direct Deals

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