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Report: #175312

Complaint Review: Fairfield Resorts - Las Vegas Nevada

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  • Reported By: virginia beach Virginia
  • Author Confirmed What's this?
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  • Fairfield Resorts 265 E. Harmon Ave. Las Vegas, Nevada U.S.A.

Fairfield Resorts, ripoff and fraudulent sales MyrtleBeach South Carolina

*UPDATE EX-employee responds: I believe you!

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Fraud and rip-off sales by Fairfield Resorts:

Timeshare fraud and Fairfield Resort are synononous. Fairfield Resorts uses untruthful gimmicks, lies, deception, misrepresentation, and bait and switch techniques to get you to sign a timeshare contract and keep you from canceling this contract within the five day grace period. How they work this Con is to promise you anything you want, all your travel desires. You are promised the vacation of your dreams, all you have to do is give them your vacation money, sign a contract and wait ten days for the activation of the RCI point system. When you try to make any of the promised reservations, you are told nothing is available on those dates or at that particular destination. Then they try to switch you to a location you don't want at a time you can't use. Nothing the timeshare sales person told me at the presentation was true, just lies to get you to sign a contract and wait past the 5-day cancellation period, before you discover they stole your money. When you call to complain and try to cancel your contract the legal department says you have no claim because it is past the 5-day cancellation period.

This sales fraud is like listening to a TV sales person promise you a fabulous HD-TV, just like the one you want. You have 5 days to cancel, and it will be delivered in ten days. When the TV arrives and you open it only to find a non-working radio. When you complain, you're told you have no claim, because it has gone past the 5-day return period. If this is illegal so is the Fairfield Resorts method of timeshare robbery. I did not receive what I had purchased, they did not give me what I was told it would be. The rest of this article is my experience with Fairfield Resorts. Further corroboration of their operations can be seen on: http://www.crimeshare.net & http://www.ripoffreport.com
These websites should be mandatory viewing for anyone considering purchasing a Fairfield resort timeshare.

In August 2005 I received a letter in the mail; a vacation voucher for two nights in Myrtle Beach, with the consent to listen to a 90 minute presentation regarding timeshare with Fairfield Resorts. My wife and I agreed to the two-night visit in Myrtle Beach, S.C. on November 14 and listen to their presentation on the 15th. After 3 hours of presentation, a walk thru of two of their resorts, I had been convinced this was an acceptable deal. Too bad I didn't get what was proposed to us. During their interview I had revealed that I saved up to take my wife on her dream vacation of visiting Ireland in 2006. This was a mistake, as the sales person Debra Leask said I could do this vacation on the RCI point system given with the Fairfield Resort time-share. To do this I had to give them my vacation money and I could do this dream vacation and much more. The closing agents, two males, also said that I would be able to take this vacation as we had planned. I told all three of these agents that we would agree to sign this contract as long as we could take advantage of going to Ireland in August 2006. They all said this would be available to us just by signing their contract; believing their information we signed away our money. We were given 5 days to cancel and change our minds. The next day we went back to their office with a few doubts regarding our decision. Another agent, Chris, aka Russell, sat down and reassured us that if we waited until the RCI point system was activated, more then a ten day wait on our part, we would definitely get to take the vacation we wanted. This was just a scam to get us to wait past the 5-day cancellation period before we would find out that everything said by Fairfield Resort sales representatives were complete lies. They had misrepresented what I had purchased; using deception. They knew at the time of sale there would be no vacation in Ireland for well over a year. This con game keeps you from finding out they defrauded you until it was too late to cancel. The RCI representative offered Ireland possibly in 2007, or Scotland when I wanted to go, a typical bait and switch technique. Now I can't take my wife to Ireland and I have unusable RCI points and Fairfield has my vacation money. I was coerced into signing a contract under false pretenses. I immediately called Fairfield Resorts owner relations. Allison would be handling my dispute. After many calls, emails and letters, this person was not available anymore and Hector would now be handling my dispute. They continued using delaying techniques saying they need to talk to their legal department. Phone calls were shifted from one department to another, around in circles until your back to the original person to start all over again. Sometimes they just disconnected me. I was finally told I have no legal claim. In other words they can lie, promise you whatever they want and are not legally required to keep anything the sales people said. And to make matters worse, they take 90 dollars a month for maintenance on vacation points every month that don't do what they said they would do. I did not receive what I thought I had purchased, they did not give me what they promised. I was robbed, not by holding a loaded gun to my head but by loading my head with promises, being robbed just the same.

I give my permission to anyone or any media that receives this letter to edit it and use it in their local or national magazine, newspaper, radio, TV or talk shows. I am waiting and available for interviews on any media.

Raymond
virginia beach, Virginia
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 02/08/2006 10:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fairfield-resorts/las-vegas-nevada-89109/fairfield-resorts-ripoff-and-fraudulent-sales-myrtlebeach-south-carolina-175312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE EX-employee responds

I believe you!

AUTHOR: Private - (U.S.A.)

POSTED: Thursday, February 09, 2006

Raymond,

First of all, I would like to say I believe you!

Over Six years ago, I use to work for Fairfield Resorts as a Salesperson and later as a Verification Loan Officer, this is when they had a remote site in the Cincinnati area and everything that you wrote about, I have seen and worse!

My first impression of your letter is that you did get the Resort name and address correct, but that is not where Fairfield is based out of. Do some research, look over your paperwork and you will see where the Corporate Office is located and please keep in mind that Fairfield has resorts all over the country.

While I worked there, I personally witnessed what I considered too be and I am in the opinion of, what were flagrant violations of Ohio Notary Laws!

In fact, the day after I became an Ohio Notary, I put in my immediate resignation. (One of Fairfield's VP's called me and tried to order me back to work, she claimed that what I witnessed was not a violation of Ohio laws.)

What was it that I witnessed? What was it that caused me to submit my immediate resignation?

The Fairfield office in Cincinnati had only one Notary at the time and she left work at 5PM. The sales meetings were in the evenings, long after she left. I watched the Sales Manager and his assistant break into the Notary's desk; remove her seals and Notarize contracts for the customer.

I am also aware that when this office sent out the Special Sales Reps to Indiana, Kentucky, West Virginia for breakfast, lunch, and/or Dinner meetings with current Fairfield owners, the new contracts were brought back to Cincinnati to be Notarized.

I am not a lawyer and can not say if that is legal or not. But, I am not going to allow my seal to be used in that manner. As soon as I became a Notary and saw/found out what the law said, I quite!

The bad thing about this is the fact that I am talking about millions of dollars worth of properties in North and South Carolina, Tennessee, Hawaii, California, and other States that were sold out of this location and nothing is going to be done about it.

Why not? You ask. It is called No harm, No Foul!

When I talked to the Ohio Attorney Generals office about this, I was told we are aware of it. In other words, nothing will be done. The words, No Harm, No Foul, hold true.

The Better Business Bureau is worthless. The State Attorney Generals, and the other Agencies are not going to help the state and local governments are making to much money from the tax revenue.

Yes everything that you wrote is true and I really do believe you!

Unfortunately your nightmare will not end. As a Fairfield owner, when you actually stay at one of the resorts, you will discover what I am talking about.

Last year, my wife and I were invited by a friend to stay at a Fairfield resort in the Smokey Mountains. The sales pitch never stops, the sales meetings never stop. They sent a Guest Services Rep to talk with my friend the first lie, I am not a salesman.

Our friend had three calls that I know of from the Guest Services Rep, and all he did was pitch more points... doesn't that sound like a great vacation?

There is no way that I would ever purchase a time share!

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