Report: #960031

Complaint Review: FansEdge.com - Northbrook Illinois

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Submitted: Thu, October 25, 2012
Updated: Thu, October 25, 2012
Reported By: DS — Newport Oregon United States of America

Author Not Confirmed

Why?

FansEdge.com 725 Landwehr Road Northbrook, Illinois United States of America

Phone: 877-965-3955
Web: www.fansedge.com
Category: Clothing Stores

FansEdge.com Fan's Edge Damaged Product - Wouldn't Replace Northbrook, Illinois

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I ordered a sweatshirt and it came with this big glob of glue stuck to it. I tried to peel it off, but couldn't. I tried to wash it off, but couldn't. So I contacted FansEdge.com. They told me that since I tried to wash it, they wouldn't do anything about it. They (weakly) offered me 10% off a future order and that was it. (Keep in mind, you can get more than that discount ANY day from any number of free coupon websites). TERRIBLE customer service. Total refusal to take responsibility for a damaged product. Refused to accept a return, refused to offer even a partial refund - nothing. Awful.

This report was posted on Ripoff Report on 10/25/2012 12:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fansedgecom/northbrook-illinois-60062/fansedgecom-fans-edge-damaged-product-wouldnt-replace-northbrook-illinois-960031. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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