Complaint Review: fansedge.com - San Jose California
- fansedge.com San Jose, California United States of America
- Phone:
- Web: www.fansedge.com
- Category: Sporting Goods
fansedge.com Fan's Edge Out of Stock Item Not Avaliable Poor Customer Service San Jose, California
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I placed an order on fansedge.com for a custom made jersey. It was intended to be a birthday present and I assumed the gift would arrive in plenty of time since it said item ships within 5-7 days. 2 weeks after I place the order the item had still not arrived and no shipping information was avaliable to me. I got a call at night from a sales rep who informed me that my item was "no longer in stock". I requested a refund and that I was granted. It still says on the fansedge website that the item I had ordered and was later told was unavaliable is still in stock (according to the website)! This is obviously false information. I warn anyone buying jerseys, fan apparel, ect. to avoid fansedge.com They might not carry the item you are interested in and inform you weeks later. Avoid at all costs.
This report was posted on Ripoff Report on 07/14/2011 10:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fansedgecom/san-jose-california-/fansedgecom-fans-edge-out-of-stock-item-not-avaliable-poor-customer-service-san-jose-ca-752858. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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