fansedge Fansedge.com, fansedge.com Liars, Poor communication Internet

This company sells items that don't look like the item advertised. The item I recieved was cheaply made. When I asked for refund they told me to make sure I get a tracking number with it, when I did, they tried to say they couldn't find it and needed the order number, which I believe they was hoping I no longer had it, since they ask you to leave the order slip in the package when sending it back, so "credit can be given to the right account".
Now that I have done so, they haven't given my refund and they won't answer my numerous email attemps. This company clearly don't care about there costumers, and I'd subjust NFL and Reebok disconnect business ties to them. They shouldn't want to be associated with a Company who has poor costumer service. They should be ashamed of themselves. This is no way to do business.
Holding on to someones hard earned money, they wouldn't want to be treated this way,nor would they stand back and take it!