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Report: #337048

Complaint Review: Fanshack.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Portland Oregon
  • Author Confirmed What's this?
  • Why?
  • Fanshack.com www.fanshack.com Internet U.S.A.

Fanshack.com Never received order Miami Internet

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I ordered a Craftsmade 52" Quest fan from Fanshack.com on Feb. 28, 2008 and was told it was on backorder for 3-weeks. I was billed for this order right after it was placed. After 3-weeks, I called customer service and kept receiving voicemail only with no returned phone call. I emailed customer services and kept getting the run-around, indicating it was still on backorder. This went on for 3-months. I finally requested (via email, since I could NEVER get through to customer service via telephone) to cancel the order, and then on May 28, 2008 I received an email from them indicating they have filed for bankruptcy and any orders placed prior to May 20, 2008 will not be fulfilled and suggested that I dispute the charge with my credit card company! Total rip-off!

Ann
Portland, Oregon
U.S.A.

This report was posted on Ripoff Report on 06/04/2008 10:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fanshackcom/internet/fanshackcom-never-received-order-miami-internet-337048. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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