Federal Moving Systems federal moving systems Federal Moving Systems is a SCAM! Herndon, Virginia

We have tried to contact this customer many many different times and she doesnt respond to our calls. With all merchant accounts it takes 3 to 5 days to show in your account. You have posted several complaints on different websites about our company complaining that we stole your deposit and left you high and dry. We have contacted you for days begging you to answer the phone so we can give you confirmation of your refund. You are damaging the reputation of our company Kim these complaints will never come off these websites. Do you think that 350.00 is worth these complaints being posted about our company? You scheduled with a different office for Federal that is why we didnt have you in our system. I aplogize if I didnt get back to you personally. I am the sales manager of Federal and have other responsibilties, that is why I had Tim contact you. The customer before yours had double the amount of furnture. That isnt our fault. We tried to put you on a different truck and would have compensated you for your inconvenience but you refused. Since that day I havent recieved any phone calls from you and I havent revieved any emails explaining your feelings. We have to read your complaint on this website. We apologize once again for putting you in that situation but do to unforeseen circumstances we had no choice. The owner of the company is willing to give you a free move and has refunded your deposit for all your inconvenience. We will continue to contact you until this situation is resolved and you feel you have been treated fairly.