Fidelity Financial Hazel Garcia, Patricia Payne, etc... These people have all my private information...They made me believe that if I went through them that I would be able to keep my house, put 2 years of payments at the end of my loan and start fresh wit Beverly Hills, California

I am just wanting to get my money back because they told me they would put payments at the end of my modification loan...they are not even able to get a hold of and I think it is pothetic taht the BBB supported this company.  That is one reason I went with Fidelity.  I just want my money back...can anyone help me get my $1850.00 back?? 

I am going through a modification because my ex moved out...I can't afford the payments but could afford a moddified payment...I used my tax money to pay fidelity financial because they said they could help push the modification through faster and told me that chase, wells fargo and bank of america are puting their clients through more then a few modifications and then say they dont qualify...Fidelity Financial said they could make it happen with 2 payments of 925.00...then he proceeded on telling me these other stories of other people he helped.  Yes I want to keep my house.  I have 3 children.  no i am not looking for a free ride.  but chase told me and fidelity told me not to make payments till the modification went through.  in the mean time I am getting out of debt with everything else to make it easier when the modification does go through.  I put my trust into Fidelity thinking I would get my modification sooner and not get so far behind.  You read into this in a negative way.  I am just a single mom trying to keep a roof over my childrens head.  Until you have walked in my shoes mister...dont judge me!

First Question.
You have been trying to modify your mortgage because either you can pay the payments, but you have no money left over every month, and you would like to have some money left over after you pay your mortgage, or you cannot afford your mortgage payment at all, and the mod will help you to pay it.  Do I have that part right?

Second Question.
You contacted this company hoping to get them to help get your modification pushed through using their services. Instead they told you about a customer had, or read about where Chase Bank screwed up his closing, so this guy ended up getting his house for free.  They wanted to do the same for you?  Is that correct?

Third Question.
You paid them 1850.00 to perfrom this service.  So it sounds like you were no longer interested in just getting  a modification, but you were hoping to use a technicality to sue Chase, and get your house for free???  If this is true , the real crook is you.  Chase should have been writing a rip off report on you.  The bank loaned you the money.  When you first got the loan, you knew what your payments were going to be, but you did not cry or complain.