NOTICE! Those consumers located in the European Union, effective 5/24/2018 due to the GDPR, citizens of any GDPR applicable country or anyone sitting in, or operating from, such country are prohibited from using this site. Read our Terms of Service to learn more. By using our site you understand and agree to these terms. Don't blame us... blame Europe! This site uses cookies to store information on your computer which may track your browsing behavior on our site and provide you with ads or other offers that may be relevant to you. Some are essential to make our site work; others help us improve the user experience. Read our Privacy Policy to learn more.

Report: #1460815

Complaint Review: Fidelity National Title - Phoenix AZ

  • Submitted: Thu, September 13, 2018
  • Updated: Thu, September 13, 2018
  • Reported By: Gail — Winterhaven United States
  • Fidelity National Title
    24th St.
    Phoenix, AZ
    United States

Fidelity National Title Barbara Willis, legal counsel for Arizona and Maricopa County offices Peter Sadowski, VP of legal department DiAnna Jackman, escrow supervisor, Camelback office in Phoenix Michael Bennett, investor buyer and owner of SOMA business partners Incorrectly interpreted purchase contract in favor of unscrupulous investor; agreed to split earnest money 50/50 and at the last minute, after paid mediation that resolved nothing, decided to send all earnest money back to the investor rather than to me, the seller Phoenix AZ

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Chicago Title (owned by Fidelity) neglected to state that the buyer violated the purchase contract, that both parties went to legal mediation and did not reach an agreement, and that Chicago Title initially decided to split the earnest money if an agreement on disbursement was not mutually reached by both parties, but then handed it over to buyer at the last minute without explanation after being threatened several times by the buyer’s attorney that the buyer would pull future business from Chicago Title. I will detail those facts in the remainder of this letter and with the attachments referenced herein.

I have documentation that is an overview of the buyer’s lack of good faith and fair dealing that was compiled by my attorney Greg McGill in advance of the mediation with Bruce Meyerson as mediator. Mediation is not intended to place blame, but was an effort by both parties to reach agreement on disbursement of earnest money. Mediation concluded with the buyer offering us (Roger and Gail Overton) $3000 of the $10,000 earnest money, which we refused. In fact, both Barbara Willis and her paralegal Susan Handwerk had informed all parties that if mediation was not successful, they would split the earnest money 50/50, which is the reason we rejected the $3,000 offer in lieu of knowing that we would receive $5000 from the Escrow Company (we should have received the entire $10,000 but would have settled for half). ATTACHMENT 2, by the way, includes those salient exhibits that prove the buyer did not exercise good faith in canceling the contract. Basically, they lied as to the reasons they cancelled, even after we provided a cure notice stating the violation and they never did provide a list of repairs that we could have remedied, as they never stepped foot in the house and said, in writing, that they had too many “other projects” – clearly contradicting their reason for cancellation.

Nonetheless, the buyer lack of good faith and contract violation is a separate matter to the Chicago Title earnest money disbursement. Other details that I have on email show Chicago Title’s written promise to split the earnest money (both by Barbara Willis and Susan Handwerk), as well as threatening emails from the opposing attorney Byron Sarhangian, as well as the 180 done by Chicago Title in reversing its decision (for reasons never explained to us, the sellers, or our attorney Greg McGill) and returning the earnest money in its entirety to the buyer. This action by Chicago Title is a clear violation of ethics, internal policy, and faith/fair dealing by a financial institution, not to mention a slam-dunk “promissory estoppel” legal violation if indeed I take them to court. I would like to avoid court by all means as I am just a private citizen up against a very large corporation, and we all know how those confrontations usually end. I ask you to review the details and help if you can.

This report was posted on Ripoff Report on 09/13/2018 09:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fidelity-national-title/phoenix-az-85014/fidelity-national-title-barbara-willis-legal-counsel-for-arizona-and-maricopa-county-off-1460815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!