Report: #1123108

Complaint Review: Fifth Third Bank

  • Submitted: Wed, February 12, 2014
  • Updated: Wed, February 12, 2014
  • Reported By: Alzac — Willow Grove Pennsylvania
  • Fifth Third Bank
    Cincinnatti, Ohio
    Cincinnati, Select State/Province
  • Phone:
  • Web:
  • Category: Banks

Fifth Third Bank Convenience fee ripoff Cincinnati Ohio

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Every month, I send in my monthly instalment of my mortgageto Fifth Third bank, Cincinnati Ohio through the US Post Office. Recently, I tried to make that payment over the phone but the bnk employee who answered the phone told me that if I made a payment over the phone, the bank would charge me a "Convenience fee" of       $ 15. He explained that this fee was to cover the possibility of fraud. I fail to understand how gouging me $15 would prevent any fraud. This is just one more way of ripping off a customer.

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