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Report: #1279441

Complaint Review: Firebird Arts - Internet

  • Submitted:
  • Updated:
  • Reported By: Daniel — South Dakota USA
  • Author Not Confirmed What's this?
  • Why?
  • Firebird Arts Internet USA

Firebird Arts firebirdarts.com Failure to ship items, failure to respond when contacted, non-working phone numbers Portland, OR Internet

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Placed order for three items on 13 December. It has been a month since the payment was processed via paypal. I have attempted to contact them via their website (contact us) page; no response. I replied to their email account that contacted me when I initially placed the order; no response. I contacted them again for the same Gmail account and still no response. It's been a month with no items shipped and I'm still out almost $70. I checked the BBB and they have 3 other unresolved complaints and a F rating. I'll be making my BBB post shortly on this matter. I tried calling their phone numbers available via the BBB and none of them actually work and none are listed on their website.

 

The website firebirdarts.com does not function for account login, lost password, or checking order status. Shipping options are completely vague and no not give any idea as to when they will be shipped.

The long and short of it. They will take your money and never talk to you again. Do not shop here.

This report was posted on Ripoff Report on 01/11/2016 01:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/firebird-arts/internet/firebird-arts-firebirdartscom-failure-to-ship-items-failure-to-respond-when-contacted-1279441. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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