Complaint Review: Firebird Arts - Portland Oregon
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- Author Confirmed
- Firebird Arts 17111 NE Glisan St Portland, Oregon U.S.A.
- Phone: 503-255-5751
- Web:
- Category: Arts & Crafts Stores
Firebird Arts And Music refuses to cooperate with the BBB. Refuses to resolve non-delivery of merchandise. Portland Oregon
*Author of original report: Firebird Arts finally sent refund
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1/06/09 Update on order placed on 9/1/08.
The complaint that I filed with the BBB on 11/12/08 was closed as unanswered on 12/08/08. Firebird Arts is not a member of the BBB and the company has refused to cooperate with the BBB.
I have called Firebird Arts and left several voicemails and on two occasions I spoke with an employee who assured me that he would relay the message to Teri. When Teri Lee did not take the initiative to return my calls I kept calling. Finally, around the middle of Dec (2008),Teri Lee answered the phone. Teri Lee assured me that she "would take care of it" when I requested a refund. Since then she has not returned my many phone calls and messages.
http://alaskaoregonwesternwashington.bbb.org/
WWWRoot/Report.aspx?site=114&bbb=1296&firm=13026407
Dawn
Coconut Creek, Florida
U.S.A.
This report was posted on Ripoff Report on 01/06/2009 01:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/firebird-arts/portland-oregon-97230/firebird-arts-and-music-refuses-to-cooperate-with-the-bbb-refuses-to-resolve-non-delivery-408704. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Firebird Arts finally sent refund
AUTHOR: Inzombiak333 - (U.S.A.)
SUBMITTED: Friday, February 27, 2009
An update on Firebird Arts; on Feb 3rd 2009, 5 months after I placed and never received an order I finally got a refund. Firebird Arts did not respond to the BBB nor did the BBB resolve the issue. What I think worked is the poor reviews I left on several complaint boards. Teri Lee finally called me about two days after I posted about 5 complaints on different sites and said "I'm sending you a refund." Before my posts Teri Lee had not returned my calls or emails for several months. So, I truly thank Ripoff Report for their service and resolving what the BBB could not.
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