First American Home Protection Paid Huge Premium, & many fees to get Nothing! Van Nuys California

 I am 69 years old and I was sold high premium Home waranty, and then when (in July 2016) I needed the service for the central air conditioning I was sent someone who could not work on the unit(was not trained). Then another who did not know what to do. Then I was told that company would send out some one else and weeks went buy and I kept calling and asking when someone would come. Then they said I had to call the home waranty company back again to get it authorized. (It was clear that they are not making enough money to care!) So, once again I asked for this to be done. They sent someone once again that said there was not much he could do that it was as good as he could do! What! But the upsatirs did not cool! How does sthat work? I pay for some one to come out and say that is as good as it gets, no repair or replace as I was promised! again I ask for someone else, same deal no repair just more excuses.This was still going on in October2016 from July 2016! Then I just could not spend any more time on this. I feel completely victimized! them i had a leak from the refrigerator and they sent some one who said it was fixed and the same leak started again! I have spoken to other people lately that had the smae kind of experience with this company. I wish there was a way to let everyone know how fraudulent this company is. Maybe I should start Blog of Shame.