Complaint Review: First Consumer National Bank FCNB - Portland Oregon
- First Consumer National Bank FCNB P.O. Box 3910 Portland, Oregon U.S.A.
- Phone: 800-876-3262
- Web:
- Category: Credit & Debt Services
First Consumers National Bank ripoff I have paid over 800.00 in late and over the limit fees. Something needs to be done here, and I'm willing to do it. Portland Oregon
*Consumer Suggestion: Finally Some Help
*Consumer Suggestion: Missing CapitalOne Payments
*Consumer Suggestion: It Happened to me also
*Consumer Suggestion: It Happened to me also
*Consumer Suggestion: It Happened to me also
*Consumer Suggestion: It Happened to me also
I have been ripped off like the rest of you. I was told yesterday that a man named Mr. Mayo was handling all the payments that have not been posted to our accounts. Yes i received a late fee also. I have paid FCNB over 800.00 in late and over the limit fees.
Finally I did a balance transfer with Capitol One, for 1100.00. Guess what,, they still say I owe money. Something needs to be done here, and I'm willing to do it. Any suggestions?
Sherry
Waterford, Connecticut
U.S.A.
This report was posted on Ripoff Report on 07/15/2003 11:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/first-consumer-national-bank-fcnb/portland-oregon/first-consumers-national-bank-ripoff-i-have-paid-over-80000-in-late-and-over-the-limit-fe-63709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#6 Consumer Suggestion
Finally Some Help
AUTHOR: Debbie - (U.S.A.)
SUBMITTED: Tuesday, July 22, 2003
I spoke with a representative at Card Member Services. They have a number now that you can speak with a live person. The number is 1-866-475-1434. This numbers is for Visa and Mastercards. I also had a balance transfer that was processed on June 27 through Capital One in the amount of $1,832. FCNB accepted it on June 28. The representative at Card Member Services investigated my claim and said since the money went to FCNB and they acquired the company on July 1st they are way behind in posting accounts to the old company. They asked that I be patient and it will be posted. She also indicated that after my money is posted to my account to call them and they will reverse any late fees. She said they are aware that this is not our fault. I also have Capital One doing an investigation and they said it will take 10-30 days. Good luck!
#5 Consumer Suggestion
Missing CapitalOne Payments
AUTHOR: Scot - (U.S.A.)
SUBMITTED: Monday, July 21, 2003
Its possible the CapOne payments were mailed to the Portland address... in which case the envelope used by CapOne would have a "no forwarding" annotation, the check was probably sent back to CapOne's processor to be voided.
You should ask CapOne for a copy of the canceled check or some other evidence the payment truly was negotiated by FCNB. If the payment posts late, I suspect the processor will backdate your
payment and reverse the late fee in question. It
must require you dropping them a note to request
the same.
You mentioned you sent $1100 and they say you still owe money... was the $1100 the balacne on the account, or a figure you decided on to 'clear the balance'?
I understood a settlement was a dollar amount mutually agreed upon, prior to tendering the funds...
#4 Consumer Suggestion
It Happened to me also
AUTHOR: Debbie - (U.S.A.)
SUBMITTED: Tuesday, July 15, 2003
Don't feel alone, it happened to me also. I had Capital One payoff my FCNB account on June 26 in the amount of $1,832. As of today, the payment has not been posted. It still shows I owe the $1,832. I contacted Capital One and they informed me the electronic funds transfer was accepted on June 28 by FCNB. I have written a letter to the address on the Card Member Services website (www.cardmemberservice.net). I am still waiting for a reply. Also, I was told to contact the Attorney General, but since FCNB is out of business, I'm not sure if there is anything we can do.
#3 Consumer Suggestion
It Happened to me also
AUTHOR: Debbie - (U.S.A.)
SUBMITTED: Tuesday, July 15, 2003
Don't feel alone, it happened to me also. I had Capital One payoff my FCNB account on June 26 in the amount of $1,832. As of today, the payment has not been posted. It still shows I owe the $1,832. I contacted Capital One and they informed me the electronic funds transfer was accepted on June 28 by FCNB. I have written a letter to the address on the Card Member Services website (www.cardmemberservice.net). I am still waiting for a reply. Also, I was told to contact the Attorney General, but since FCNB is out of business, I'm not sure if there is anything we can do.
#2 Consumer Suggestion
It Happened to me also
AUTHOR: Debbie - (U.S.A.)
SUBMITTED: Tuesday, July 15, 2003
Don't feel alone, it happened to me also. I had Capital One payoff my FCNB account on June 26 in the amount of $1,832. As of today, the payment has not been posted. It still shows I owe the $1,832. I contacted Capital One and they informed me the electronic funds transfer was accepted on June 28 by FCNB. I have written a letter to the address on the Card Member Services website (www.cardmemberservice.net). I am still waiting for a reply. Also, I was told to contact the Attorney General, but since FCNB is out of business, I'm not sure if there is anything we can do.
#1 Consumer Suggestion
It Happened to me also
AUTHOR: Debbie - (U.S.A.)
SUBMITTED: Tuesday, July 15, 2003
Don't feel alone, it happened to me also. I had Capital One payoff my FCNB account on June 26 in the amount of $1,832. As of today, the payment has not been posted. It still shows I owe the $1,832. I contacted Capital One and they informed me the electronic funds transfer was accepted on June 28 by FCNB. I have written a letter to the address on the Card Member Services website (www.cardmemberservice.net). I am still waiting for a reply. Also, I was told to contact the Attorney General, but since FCNB is out of business, I'm not sure if there is anything we can do.
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