Complaint Review: first premier bank - sioux falls South Dakota
- first premier bank p.o. box 5524 sioux falls, South Dakota USA
- Phone: 1-800-987-5521
- Web:
- Category: Sales People
first premier bank charging me late fees when i am not late sioux falls South Dakota
*Consumer Comment: What does your statement show
calling me about 10 times a day on my cell phone and house phone. when i do talk to them they claim i owe for that month which i pay early every month. i keep telling them my mayments are on time and to quit harrassing me. they keep calling every day including sundays. 10 times a day is too much. they do not show their number. it shows out of area or unknown. this is the only company that does not show their number. it is them because i have answered it a few times and this is the only credit card company that i am having issues with. i want the harrassment to stop and all the charges on my now closed account to go away. this company is a rip off.
This report was posted on Ripoff Report on 10/01/2016 01:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/first-premier-bank/sioux-falls-south-dakota-57117-5524/first-premier-bank-charging-me-late-fees-when-i-am-not-late-sioux-falls-south-dakota-1331121. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
What does your statement show
AUTHOR: Robert - (USA)
SUBMITTED: Sunday, October 02, 2016
FP is a "Sub-Prime" card, and a credit card that is a "last resort" where no other creditor will touch you. I find it interesting how in two sentences you claim that they are the only company that "hides" their number, yet you also calim that they are the only company you are having issues with. So here is a question...if you aren't having issues with other cards how do you know they don't hide their number? Seems like there be more to your claims...but with that said.
What does your Credit Card Statement show? Does it show at least your minimum payment being made by the Due Date?
You say that you pay "early" and this may be your problem. Credit Cards are considered an "open ended" account, meaning that by Federal law any charge and/or payment in a certain billing period must be applied in that period.
So if you happen to have a payment due date of the 21st, and your biling period runs from the 1st of each month(for example). If you make a payment on June 1st, it could get applied to your June bill. But if you made it on May 31st, it would still get applied to your May bill and you still have a minimum payment due for June. If you fail to make the payment in June you are late even though you "think" you paid early for June.
So as I said once you review your statements, this is a very high chance of what you will see. In this case then you need to fix by making another payment, which actually is a plus for you because it reduces the Interest you are paying them because you are getting your balance down.


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