Flagship Merchant Services Nathaniel@flagshipmerchantservices.com Did not cancel my double accounts despite of many request and keep charging my bank for a year Charlestown Massachusetts

We submit request of cancellation of service for my two accounts due to change of business entity and was issued a different new merchant account number due to the company entity change. Flagship merchant services issue a double merchant account numbers. We use only 1 merchant account service and never the other one , as it was requested previously to be cancelled. But despite of constant emails and calls to customer service departments as well as the in charged, there are no avail and your company keeps on taking money from our business account. We never use this service since February 2016. As a senior citizen, i felt like we are being exlploited and abuse with this company and got rip off with all these fees total of $1,233.49 taking out from our bank account. We filed a complaint at Better Business Bureau and Flagship Merchant Services, said they overnight a check on December 27,2017 but until now January 18, 2018 - there is NO CHECK at all.