Report: #1139304

Complaint Review: flighthub - South Lancaster Ontario

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Ripoff Report is Xcentric Ventures

Submitted: Wed, April 16, 2014
Updated: Wed, April 16, 2014
Reported By: venzessa — Calgary Alberta

Author Not Confirmed

Why?

flighthub 6282 First Line Road South Lancaster, Ontario Canada

Phone: 1-800-900-1431
Web: http://www.flighthub.com
Category: Air Travel

flighthub BEWARE! wonky website & bad customer service South Lancaster Ontario

*Author of original report: Flighthub rep from Montreal called

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I booked on their website and after verifying and confirming my flight, the website took forever to load the booking confirmation and gave me THE WRONG ITINERARY. When I immediately called to have this rectified, they told me the website does this when the flight you want is sold out and it gives you another random flight. I had to fight to get a refund and they are refusing to waive the cancellation fees of $150!!! I spoke to a ''manager '' and he said they don't believe their website had a bug and it is my fault!!! I am out -$150 in cancellation fees and will take up to 10 days for them to refund me. BEWARE!!!!!!

This report was posted on Ripoff Report on 04/16/2014 10:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/flighthub/south-lancaster-ontario/flighthub-beware-wonky-website-bad-customer-service-south-lancaster-ontario-1139304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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