Floor & Decor Delivered Damaged Tile and wont honor their damage policy!! Smyrna Georgia

Ordered tile for a clinic that serves children with special needs.  Tile arrived damaged and unusable.  Called the store and was advised to accept the shipment per their damage policy.  Accepted the items and upon doing so they stopped helping.  We were hung up numerous times and put on hold for over 30 minutes.   We held up our end of their damage policy by calling the store, sending pictures of the damage, but they did nothing.   Disputed the charge with my bank and they are fighting it like crazy.  They have a whole department dedicated to nothing but fighting people off.  Should be a big clue to not do business with them.

I have since did my research and it shows they have over 76 complaints with the Atlanta BBB!   Horrible company that sells garbage and does not care about the customer.  They want to take your money and then fight you off when they do not follow through with their own policies.   Stay far far far away from this company.