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Report: #1125245

Complaint Review: Florida Auction Direct - Hallandale Florida

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  • Reported By: BNoyb — Melbourne Florida
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  • Florida Auction Direct 2512 SW 30 Ave Hallandale, Florida USA

Florida Auction Direct /extreme-wholesale-deals DID NOT REFUND DEPOSIT AS PROMISED MGR NEIL MARCELLINO AND OWNER CELESTE DAIAGI Hallandale Florida

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My sons first time ever buying a vehicle.  This vehicle had a buy it now option. Prior to clicking on the Buy It Now option, my son and I contacted seller Ernie(?).  Ernie said " he would hold the car and refund the deposit if we were not able to have local trusted mechanic evaluate the vehicle.  Ernie clearly stated that this was possible and if we could not get the vehicle inspected by our mechanic he would refund the my son's $500.00 deposit.

We were unable to make arrangement for our chosen (trusted) mechanic to do the inspection. As a result we notified Ernie and he then refereed us to Neil Marcellino (who claimed to be the owner) and after much discussion Neil Marcellino agreed that he would refund the deposit.

After a couple of days we did not see any refund posted. Once again Marcellino was contacted and he said on the afternoon of 2/14/2014 that he would complete the refund the following Monday 2/17/2014. He quoted “ as soon as he had his morning coffee he would take care of the refund”. After a few hours we once again contacted Marcellino to confirm that the refunded of $500.00 he had committed to do on 2/14/2014 had been completed.

It was during this call that Marcellino refused to do the refund stating that it was now his money and was not about to refund it.

Through out the numerous conversations with Marcellino had to be reminded that we would not have even considered placing a deposit on the vehicle if his employee Earnie (last name still unknown due to Marcellino refusing to tell us. In fact when Marcellino was asked to tell us his last name he also refused) had not clearly stated that a short hold would be acceptable and a refund allowed prior to sending deposit money. His employee Ernie lied to us and Marcellino also lied to us. Its hard to tell the difference but this company can not to be trusted to take out the garbage. Neil Marcellino has clearly reneged on his and his employee's word.

Continued searching on the internet shows that Neil Marcellio are convicted felons for selling stolen property. Had I know of his past I would have never considered doing any business with this company.

 

This report was posted on Ripoff Report on 02/20/2014 04:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/florida-auction-direct/hallandale-florida-33009/florida-auction-direct-extreme-wholesale-deals-did-not-refund-deposit-as-promised-mgr-ne-1125245. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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