Complaint Review: Focus Nutra - Internet
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Focus Nutra Internet USA
- Phone: 1(888)-255-1750
- Web: http://focusnutraintelligex.net/
- Category: Drug Manufacturers
Focus Nutra Intelligex, Cognitive*********** London, GB stalls delivery, refuses all refunds, read terms carefully Folcroft PA, Internet
*Author of original report: Contacted customer service
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I ordered the "free" trial on 05/20/2016 and was charged $2.97 on that date. On 07/04/2016 I was charged an additional $90.69. According to UPS tracking number 92748999916741543475342912​ a shipping label was created on 05/20/2016, but the package was not delivered to UPS until 06/07/2016, 3 days after the 14 day trial period ended. it was delivered in 4 days. It must have been "lost" in your warehouse for 19 days!
I was charged the full amount before the product was ever shipped, thus not allowing a "trial" of the product or an opportunity to cancel.
it would appear that this company thrives/survives on the initial trial order, making sure that you do not receive the product until the 14 day trial is over.
Since I used a debit card instead of a credit card I could not dispute the transaction.
This report was posted on Ripoff Report on 06/13/2016 08:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/focus-nutra/internet/focus-nutra-intelligex-cognitive-london-gb-stalls-delivery-refuses-all-refu-1311085. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Author of original report
Contacted customer service
AUTHOR: - ()
SUBMITTED: Monday, June 13, 2016
I received a form letter from nutria Focus saying that they were very sorry but I had not cancelled within the first 14 days and there was nothing that they could do about it. They did offer a token $30 inconvenience rebate out of the $90 I already spent. Which I refused. It was obvious that they were not going to do anything. So I called customer service. JV read the terms of service to me and clearly stated that regardless of when I receive the product I did not cancel within the 14 days, even though I could prove that the item was still in their warehouse and had not been tendered it for shipping. At this point I am left no other recourse than to contact my bank and have the charges reversed.
Related Reports
10:27 AM
04:30 PM
06:15 PM
12:24 PM
01:57 PM
07:13 PM
09:07 PM
12:59 PM
07:50 AM
09:07 PM
10:05 AM
07:11 PM
08:25 AM
12:12 PM
11:05 AM
02:37 PM
09:41 AM
09:00 AM
09:45 AM
02:42 PM
11:14 AM
09:59 AM
12:26 PM
12:20 PM
11:11 AM
New 
Updated 
Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
