Complaint Review: Foil Moving Services, Arizona Discount Movers - Phoenix Arizona
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- Author Not Confirmed
- Foil Moving Services, Arizona Discount Movers 930 S 67th Ave Phoenix, Arizona United States of America
- Phone: 602-241-1555
- Web: www.azdmovers.com
- Category: Moving Companies
Foil Moving Services, Arizona Discount Movers Overcharged Me and Stole My XBox 360, Wii, and Several Games Phoenix, Arizona
*Author of original report: New Owner Resolved My Complaint
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First of all, they had quoted us on the phone that the total charge would be about $480. The balance due ended up being $1,708! I can understand being off by an hour or two, but to be off by 5.5 hours is ridiculous! Also, they charged an hour "travel charge" of $118, which they never mentioned when quoting us on the phone. Arizona "Discount" Movers...what a joke.
They also smoked a lot of cigarettes (while moving things), left trash outside the house, and they even left some items behind, which we had to pay to have shipped out later.
All of the above is reason enough to complain about their service, but wait, theres more.
When I unpacked all my stuff, I noticed my Xbox 360, Wii game console, all the wireless controllers, and several games were missing! There is no explanation other than someone on their crew stole my stuff. They knew we were moving out of state, so I think they figured they could take advantage of the situation.
I called to complain and I sent a letter to Larry Pattenaude and they have given me the run around since. I get the feeling that they think they can just ignore me and I will go away. It has been over 2 months since my initial complaint.
Do not use these guys! They will rip you off twice! Once, when you get the bill and again, when you get to your new place and realize some of your stuff is missing!
This report was posted on Ripoff Report on 05/11/2010 10:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/foil-moving-services-arizona-discount-movers/phoenix-arizona-85043/foil-moving-services-arizona-discount-movers-overcharged-me-and-stole-my-xbox-360-wii-602023. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
New Owner Resolved My Complaint
AUTHOR: Losing Faith - (United States of America)
SUBMITTED: Saturday, May 22, 2010
The new owner was unaware of my complaint, but as soon as she found out about it, she called me personally to resolve it.
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