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Report: #712777

Complaint Review: Forum Fitness Club - Brooklyn NY, Bayonne NJ New York

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  • Reported By: H — Fresh Meadows New York United States of America
  • Author Not Confirmed What's this?
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  • Forum Fitness Club 2825 Nostrand Ave Brooklyn NY, Bayonne NJ, New York United States of America

Forum Fitness Club The Forum Fitness continued charging me despite attempted cancellations and after I cancelled my credit card! Brooklyn NY, Bayonne NJ, New York

*Consumer Comment: Ha!

*Consumer Comment: again i stress

*Author of original report: Contacted by manager

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I tried to cancel by phone a few times, and each time was told I would have to come in. I argued that I started working and going to school part-time and live relatively far away, so that would be really inconvenient. After a lot of calls, hold time, and repeating my plea and personal account info to different people, I was finally told I could send a registered letter to cancel.

At this point, for one reason or another, I got a new credit card number and cancelled the old one. Unbeknownst to me, I continued getting charged despite cancelling the credit card I used for membership. Charges piled up, and when I finally got the general manager on the phone after being given the runaround for a month, he says even if I cancel now, they'll CONTINUE charging me for 60 days after the cancellation.

This place operates like those supplement scams on the radio, with ridiculous cancellation policies that work out because credit card laws are so in favor of vendors right now. They claim to be a friendly neighborhood place, but try asking for a little courtesy leeway and see what happens. Really, avoid this place.

This report was posted on Ripoff Report on 04/01/2011 04:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/forum-fitness-club/brooklyn-ny-bayonne-nj-new-york-11229/forum-fitness-club-the-forum-fitness-continued-charging-me-despite-attempted-cancellations-712777. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Consumer Comment

Ha!

AUTHOR: mr rik - (USA)

POSTED: Saturday, May 14, 2011

Thank your lucky stars you werent the person in ripoffreport #561614!

What a scummy operation!

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#2 Consumer Comment

again i stress

AUTHOR: GeorgeV - (United States of America)

POSTED: Saturday, May 14, 2011

never "cancel" your credit card to stop charges cause it wont happen, charges will still accrue.
you need to report your card lost or stolen so ALL charges are stopped.

i know i been through it already with a shady alarm company.

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#1 Author of original report

Contacted by manager

AUTHOR: equazcion - (United States of America)

POSTED: Friday, April 08, 2011

The manager of the gym called me after seeing this report, accused me of lying and of cowering behind anonymity, and so threatened to post my real name here in retaliation. Everything I've stated above is accurate though, and though I do tend to remain anonymous when it comes to posting online, I don't feel that alone should warrant questioning the validity of my post, since most people do prefer not to post personal information on the internet.

Although it's true that I signed a contract and the gym didn't do anything technically in breach, I do feel their cancellation policy is an example of sleazy business practice. Scams such as radio-advertised supplements that rope people into recurring credit card agreements are also technically legal, but few would deny that they're immoral, as they prey on people's lack of understanding of how recurring credit card payments work -- as I feel is the case here.

I stand by everything I've said. I have learned a valuable lesson though, to never sign recurring credit card agreements in the future. I only wish that weren't something people should need to be so paranoid about, and that credit card laws would change so as not to allow businesses to take advantage this way.

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