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Report: #500229

Complaint Review: FragranceX - new York New York

  • Submitted:
  • Updated:
  • Reported By: shopperrights — rio dejaneiro Internet United Kingdom
  • Author Not Confirmed What's this?
  • Why?
  • FragranceX www.fragrancex.com new York, New York United States of America

FragranceX - Fragrance X Was sold a fake, returned unopened, No Refund, Arrogant customer service, SCAM SCAM BE AWARE New York New York

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This is the worst customer service I have EVER come accross in my life!

I was sold a FAKE item which I recognized straight away as a fake! I returned the products two months ago and still haven't been issued a refund. When I call them they are the slowest people to pick up the phone and when they do I am given a torrent of abuse and arrogance. 

I tried to email them too but

 
- They do not reply any of your e-mail,
- They do not send the fragrances eventhough they collect the money from your credit card,
- Somehow they have never and ever any tracking number,
- They are careless & arrogant,
- They are not able to provide proof of delivery even if you ask for it,
- support@fragrancex.com is totally useless e-mail,
- They always keep telling "please be patient and your order is on the way"

NEVER and EVER buy any product from FRAGRANCEX.COM

This report was posted on Ripoff Report on 09/25/2009 02:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fragrancex/new-york-new-york-/fragrancex-fragrance-x-was-sold-a-fake-returned-unopened-no-refund-arrogant-customer-500229. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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