Complaint Review: Fred Martin Superstore - Barberton Ohio
- Fred Martin Superstore 3195 Barber Rd Barberton, Ohio U.S.A.
- Phone: 330-753-4444
- Web:
- Category: Auto Dealers
Fred Martin Superstore Bait and switch Barberton Ohio
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In February of 06 I bought a "demo" 2004 Jeep Wrangler. By October of 06 I was tired of the little 2.4L engine. On October 25, 2006 I took my Wrangler back to Fred Martin Superstore to check into getting a 4.0L 06 or 07 Wrangler. My credit wasn't great so the set me to the "special financing" dept. I talked to a Blonde lady that was on her 1st day as a salesperson. Mark Lemon (whom I bought the 04 Wrangler from) helped her out with the sale.
They told me that Chrysler would not finance a Wrangler for me and proceeded to switch me to a used Ford 150 4x4. It just so happened that it belonged to one of the salesmanagers there. They also had a special that day as to where if you took a test drive you received a 12" color TV. I didn't get my TV, and after telling me Chrysler would not finance a Wrangler for me I left.
On October 26, 2006 (the next day), I went to Thomas Chrysler Jeep in Cuyahoga Falls, Ohio and drove off the lot with a 2006 Wrangler, financed by Chrysler.
In April of 07, I went back to Fred Martin Superstore to look at the 4 door 07 Wranglers they had. A salesman named Daylor took care of me. He had me fill out a paper with my basic info on it as he left. It took 2 minutes to fill out and I waited about 25 minutes and he never came back so I went to look for him. He was taking another couple into his office to work on a deal. I asked why he left me there. He said give him my keys and the used car manager would test drive it.
So I went back and started looking at the stock in the side lot. I had parked my Wrangler in front. A half hour later the used car manager brought my Jeep back and parked it in the side lot (which I didn't know) with the new Jeeps. When I finally found my Jeep there was a customer sitting in it with the console open, going through my personal things. I appraoched him and he said he didn't know it was mine. The used car manager left the keys in the ignition and the doors unlocked. I e mailed the company and never heard a thing back.
Adam Huff is the President. He is the biggest "rip off artist" I have ever seen. STAY AWAY FROM FRED MARTIN SUPERSTORE WHEN PURCHASING A VEHICLE. Their service department is the best, but the sales dept will rape you any chance they get.
Dan
Akron, Ohio
U.S.A.
This report was posted on Ripoff Report on 05/09/2007 10:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fred-martin-superstore/barberton-ohio-44203/fred-martin-superstore-bait-and-switch-barberton-ohio-247885. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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