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Report: #706783

Complaint Review: Friedland Law Center - Fort lauderdale Florida

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  • Reported By: Ed C. — Denver Colorado United States of America
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  • Friedland Law Center 1136 S.E. 3rd Ave Fort lauderdale, Florida United States of America

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Hello this is Eddie and Elizabeth Clark, I have been trying my best to contact anyone at the Friedland law Center in Fort Lauderdale Florida. A Jennifer Sharkey was the lady who actually stated to me by e-mail that her law firm, the Friedland law center could modify my mortgage. I have attached a website indicating that this company is a total failure. Now at this present moment I am almost certain that my behind mortgage has not even been worked on and I'm already out of $1100. I should have been aware when they broke the contract terms of taking the $550 which was schedule for the 1st of every month. Jennifer was so nice she spoke about her daughter, how she had to run back and forth to the school because she was sick I really did not believe that there could be horrible people in the world such as Jennifer Sharkey. It is funny how after my money was taken I could no longer contact her nor the person that was supposed to be taking over my loan modification, a guy called Michael Brodwolf. This company played the perfect scam. I never thought it would be me, they were moving to another location. They should've been my indication. Now all of their phone numbers have no access to them and the 1-877-393-0526 and all of the other numbers I located at the Better Business Bureau have no access. I really wish I had done my homework but I believe the $1600 price tag they place on their loan modifications, along with the Obama making homes affordable plan really sounded good. Again, shame on me, but I really feel sorry for Jennifer Sharkey Michael Brodwolf and the whole Friedland Law Center. They don't realize that we are in the End times and that they may enjoy the small $1600 they stole from me but they will have to give an account in eternity for their Bogus lies fraud. Again these are professional con artists, I have never encountered a professional con artist I guess you live and learn in life. They have a website and they even speak of fraud on their website. They have all the bells and whistles of a legitimate  company but I guess if you really do your homework you will find out that there are scammers out there when people are desperate and in need. I thank God that he allowed me and my wife to understand the signs of a company that can never be contacted when you need them and is always moving to another office.

Again anyone dealing with the Friedland law center, please beware, please be aware that they have legitimate online logistics but they are truly never available and the Better Business Bureau does not support them at all. If anyone has any idea of helping me get my money back. Please let me know I'll be more than happy to listen. Also in my final closing of this notification of fraud, when Jennifer Sharkey told me that her personal mobile number would be a point of contact if I had any problems whatsoever, and finally after the money was taken her mobile number is nothing but a answering machine that should have been my indicator that they have bailed out and took my money and ran. They are such professionals that when you do call Jennifer Sharkey's mobile number her voice is so muffled and low that you can barely make out that her name is Jennifer. But I know the voice and I know she is saying Jennifer but saying it so that you can't understand who she really is , for all I know her name might not be Jennifer anyway! And then you have to leave a message. So again finally in closing this terrible fraud letter, if anyone knows how I can get help and take these people to small claims court even though they are in Florida please let me know thank you.

This report was posted on Ripoff Report on 03/16/2011 12:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/friedland-law-center/fort-lauderdale-florida-33316/friedland-law-center-compassionate-mom-jennifer-sharkey-law-center-attorney-friedland-rep-706783. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
3Author
0Consumer
2Employee/Owner

#5 Author of original report

Changing my accusation about Friedland Law Firm

AUTHOR: Ed C. - (United States of America)

POSTED: Tuesday, April 26, 2011
Hello my name is Eddie Clark and I have placed a complaint about the Friedland Law Firm. First of all, I'd like to retract this complaint. I got in touch with Mr. Lee Friedland he was a very considerate and understanding gentlemen. There had been some miscommunication with the relocation of their firm, this communication gap caused me to panic. And so I assumed they had bailed out on me.  Mr. Friedland explained there were a number of circumstances that were beyond his control, especially in the communication area. Any way he has assisted me to the highest standards of any company I've ever been involved with. His clerical staff, Donna and Christina, my home modification expert have truly been a very great help in assisting in my home modification. At this present time I am very satisfied and deeply regret that I ever brought up the previous complaint. I am sorry to categorize them as liars, they are very professional, reputable as a home modification law firm. I'm sorry for the misunderstanding and I would recommend them to anyone who is looking for a home loan modification.
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#4 Author of original report

Bogus claim that I dont want to communicate on the phone

AUTHOR: Ed C. - (United States of America)

POSTED: Monday, March 28, 2011
Hello Mr. Friedland, with all due respect, if you heard me having a conversation on the phone with Briana  Caran, then you already know I was at work and I have never received any calls from Briana Caren, whoever she is? I had never requested to be called on my job because I know that I cannot talk and adequately respond to any type of conversations there.  Furthermore it was only when I complained that I received any phone calls or responses from your law firm. I'm very glad that you are documenting our conversations because I am doing the same thing with the very many, many people that are telling me my files are here in there.  I don't understand? How can I still be a client when I have seen no documentation from your law firm whatsoever by e-mail or even a card that would say I am a member of your firm. I have repeatedly requested for my money back? No one is talking about this. Everyone keeps telling me that documents were sent to my bank, what bank? And can you give me a copy of the documents that were sent? Furthermore why is the mortgage company putting signs on my door, and sending me letters so I can do my own home loan modification? If you sent the documents to a bank instead of my mortgage company? Please tell me the bank you sent the documents to?  I like to reiterate that there was no supposedly removal of monies from my account, I have factual proof that the monies were taken prior to the contract agreement. And this was a promise that your firm through Jennifer Sharkey would cover the bounced payments on my account. But Jennifer vanished into thin air. You say contact your office, you must not have read any of my ripp off website complaints. I've called your office so many times and all I received was a busy signal. I resent the statement that you say I'm scared. This is my mortgage and my family that I'm dealing with. I would love to contact you or anyone who will contact me. But please don't call my job because I cannot talk or discuss this matter on my job. My cell phone number is (((ROR redacted))) or you can call my home number after 5 PM, I don't want to give this out over the Internet. I'm sure you have it, you have all my other documentation. Yet I have nothing from you guys to prove that you are doing what you say you are doing? Only the excuse that you did something and this authorizes you to take my $1100, for what?  I tell you what, give me your number and extension and I will call you. I will make the time to talk to you and find out exactly what is happening. Even though I have requested over and over again I no longer need your services because this merry-go-round situation is too confusing for me and my family. So Mr. Friedland are you saying you have taken over my case personally? Because I had been informed so many times that my files have been given to a new negotiator? So who is actually working on my case? I had to file a complaint indicating that I don't want anyone finishing my case. Because the confusion of getting continual busy signals, and a Latino speaking answering machine and the breach of contract is a terrible situation. What do you mean if I work with you? I've been trying to reach you, you can't work with someone you can't reach. Then using tactics of calling me at a inappropriate time. The only reason I still have my mortgage is because I hired another mitigation firm and they are working on my case with dedication and they contact me when ever I give them a e-mail or phone call. True professionalism is being able to contact the person you are paying when ever you have a problem and receiving a timely response when you send them a e-mail. These excuses for keeping my money are really not justifiable when you look at the facts. May I ask you a question before I close? If you couldn't receive any communication between a law firm who you've paid, and they broke the contract by taking your money early, would you sit around and lose your mortgage and trust them to do what they say they would do? Especially when you've read so many bad things about their firm from the ripoff report website? And you are not accredited with the Better Business Bureau? What would you do?

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#3 REBUTTAL Owner of company

Trying to help your family

AUTHOR: Lee Friedland - (United States of America)

POSTED: Monday, March 28, 2011

I am Lee Friedland the managing attorney of the firm.  I personally sat in my office and listened to Briana Caran, an administrative assistant with the office, call your husband and speak to him regarding the issues lodged in your original complaint.  Moreover, Ms. Caran documented the conversation in our file log and the prior conversation discussed above. 

Please be aware as you are still a client of the firm I cannot publish on the internet all the documents which support exactly what I am saying in this response.  If you wish to discharge the firm, you may, but again refunds relate to files where no work was accomplished which in this case was not apparent.  A package was submitted to your bank and emails were sent to your email addresses documenting the status of the file. 

As for promises made by Ms. Sharkey, a former employee,  if there were any fee's attributable to a supposed removal of monies from your account prematurely, again, contact my office and I will assure these issues will be resolved.

I am in the business of obtaining results for you and your family.  You do not believe it because you will not speak to me and are scared.  I understand that actually because of the arms length nature of our issues.  Please call me and discuss so that we can put these issues to rest.  I am still dedicated to finishing your case and again, would never steal money from anyone.   The file is submitted fully to the bank and if you work with us we remain ready to fight for your result.

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#2 Author of original report

Your accusations are preposterous

AUTHOR: Ed C. - (United States of America)

POSTED: Thursday, March 24, 2011
It would really be nice to know the owner of this rebuttal. Because their personal ethics is certainly not one of the qualities I've experienced by stealing my $1100 and not even calling me to allow me to tell them I do not want their services. I mean who possibly would want someone working on their mortgage if they have no way of contacting them, and their documentation is always passed to someone else who never even informs them or gives them an update on the status of their home modification.  I mean I have not suggested that they are liars, I'm merely stating the facts and the fact is that every since my $1100 was taken from my account, and if you read my beginning statement here on the ripoff website,
they took my second $550 a week before the due date which was indicated on the documents that I signed. Making
my bank account balance 0 and many of my schedule payments bounced. Jennifer promise to take care of this but as you see in my statements she has vanished into thin air. And I had to clean this mess up on my own. The rebuttal writer states they contacted me in February, who contacted me in February? Third of all the person who said took my paperwork, they didn't even spell his name right that's not how you spell Michael's name. And on top of that my mortgage is not owned by the bank. So how could they have taken my paperwork to the bank, they certainly did not tell me anything. And if their law offices were relocated on March 1 of 2011, whenever Jennifer told me they had to relocate that's when I have not been able to contact anyoneall of their phone numbers have a busy signal or a fax noise. 

And their trying to tell me that they have five separate e-mail correspondence, please show those to me. Also, it's shocking to them, but it's even more shocking to me that everything is one sided. They call me and leave a bogus message. And yet when I return their calls there's always a busy signal. Or if I finally contact a secretary she would tell me my file has been given to a new mitigation representative.  The person writing this rebuttal is either on another planet or they may be on some special medication that is causing them to hallucinate. Now most definitely, I'm labeling them liars because they took my money prior to the contract date. And on top of that after taking my money I cannot contact them, they are contacting me, but how can I contact them. Now the worst part, a Tony Espinosa and a Donna Ashman, calls me at work, or whenever they can but when I called him immediately the line is busy. I have their messages recorded on my cell phone, they're telling me about my file. How my file is being passed over here and there and that I have a new mitigation specialist handling my file. It seems like I'm on a roller coaster ride and then I fall off on a merry-go-round. If they're reaching out to me this is a surprise to me and my wife.

 Excuse me who is writing this rebuttal anyway? Yes I am certainly victimize so please refund my $1100 and I promise you I will act the way you are treating me. I will vanish like you have into thin air, thank you for for letting me know how  good you are at covering up the truth. Please treat these people like kryptonite, stay away, save your money. So far I have read 12 complaints against the Friedland Law Center so my complaint is just one of many. So are we all lying or what?

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#1 REBUTTAL Owner of company

Fighting for our Client's

AUTHOR: Lee Friedland - (United States of America)

POSTED: Wednesday, March 23, 2011

Our law firm works tirelessly in obtaining loan modifications for our client's.  We take our personal and ethical responsibilities extremely seriously and any suggestion we are liars or untruthful in our dealings with client's are contrary to our purpose.

First, Mr. and Mrs. Clark contracted for our legal services in Febrary of 2011 for the purposes of obtaining a loan modication.  All paperwork was gathered and reviewed by a mitigator in our office, Mr. Michael Broadwolf.  This documentation was reviewed and fully submitted on March 2, 2011 to Mr. Clark's bank.  On March 1, 2011, the law firm relocated our primary offices. 

Absolutely nothing done in the course of our representation indicates any problem until receipt of a rip off report complaint.  Our file documents over five (5) seperate email correspondence and multiple telephone calls to the client to review the status and discuss the submission.  It is shocking, unless an internet issue is causing a problem, that our client failed to receive notification via email of the process nor respond to our mutiple telephone inquiries.  

We are one of the only firms engaging in this practice in which attorney's actually manage the files.  All files are reviewed by lawyers and our personal and ethical duty is to fight for our client's in all possible ways.  To label us liars and suggest because an individual is no longer employed with our firm we are attempting fraud is not what we are all about.  

We continue to fight for Mr. Clark and follow up with his bank to secure a possible loan modification.  We document continual attempted contact with Mr. and Mrs. Clark including a March 8, 2011 conversation in which they were told that their documents were received and submited.  Ms. Donna Ashman now handles their file.  I welcome Mr. and Mrs. Clark to reach out to me personally to review their file and hope this allays their fears of being victimized which would never be the case.  

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