Complaint Review: Friedman's Jewelers - Richmond Virginia
- Friedman's Jewelers 1601 Willow Loan Drive Richmond, Virginia U.S.A.
- Phone: 804-282-7016
- Web:
- Category: Corrupt Companies
Friedman's Jewelers levied excessive finance charges in addition to late charge assessment Richmond Virginia
*UPDATE EX-employee responds: call the store you made the purchase from
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I purchased a piece of jewelry from Friedman's Jewelers paying more than one-third down and leaving a monthly payment of $132.52. I am retired and wanted the lowest payment possible since I could not purchase the item for cash. I pay my bills through my bank over the internet and all my bills are paid the first of the month. Since September 2007, I have made 3 payments. The firm said they did not receive the December payment (4th payment) which was due on 20th of the month.
I notified my bank and they said they would investigate. They did and finding nothing to indicate receipt of their check, they issued another check. The bank tried to negotiate the late fee charge (I have this in writing), but the firm would not discuss it and said they did not know when my bill came due. The bank was willing to pay the charges, but the firm would not discuss them.
I received a statement from the firm reflecting a late charge assessment of $27.00 dated 12/25/07, a credit of $132.52 on 1/2/08, and billed finance charges of $199.14. I can understand the late charge assessment, but not the additional finance charges.
I have read numerous complaints against this firm over the internet stating that it is their practice to overbill for finance charges and to keep you owing them for a long time. I am willing to pay the remainder of the bill but don't know if they will continue to charge me interest. I am at my wit's end because of the many outrageous complaints against the firm. I did not do my homework and fell into the trap of "sweet talk" before signing a contract. Please offer some suggestions.
Dorothy B
Richmond, Virginia
U.S.A.
This report was posted on Ripoff Report on 01/14/2008 09:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/friedmans-jewelers/richmond-virginia-23230-3427/friedmans-jewelers-levied-excessive-finance-charges-in-addition-to-late-charge-assessment-300059. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE EX-employee responds
call the store you made the purchase from
AUTHOR: Criso - (U.S.A.)
SUBMITTED: Sunday, March 16, 2008
As a former employee, I know that whatever store you made your purchase from has all of your payment info, and your payoff info. They can access your payoff in just a few seconds, and usually it is less some of the finance charges.
Just make sure you look at your contract, it will state all finance charges, and if there are any warranties, appraisals or insurance you do not need, they can refinance the account and remove them. They may not want to but they can.
Also, since you stated you were retired, if they charged you for disability insurance that is illegal! Even if you initialed it...
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