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Report: #691784

Complaint Review: Fumfie.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Toby — Tiburon, California United States of America
  • Author Not Confirmed What's this?
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  • Fumfie.com Internet United States of America

Fumfie.com Bait and switch, Internet

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Be careful.  This store is very deceptive.  I ordered a camera from their site.  I finished my order, input all of the credit card payment details and figured the transaction was done.  A few days later I got an email requesting the following: "For faster processing time, we ask that you please call us to verify the details of this order."  When I called I found myself speaking with a fast talking salesman who was trying to sell a lot of stuff I didn't need.  He told me the battery that came with the camera was really lousy and would only last 30 minutes (not true) and that they could sell me an upgraded one for half price.  Next he tried pushing a 1-year warranty on me.  (The camera already comes with a one-year warranty.)  There were a few other useless items he tried to push off on me but you get the idea.  

Since I had done extensive research on this camera I knew I didn't need any of the extra items he was selling.  So far no problem.  I'm used to pushing salesman.  The kicker came when he tallied the final cost and tried to slip this in, "a 9 percent insurance fee will be added to the total cost".  When I called him on it he said it was a "mandatory" cost.  I told him I didn't need the insurance and he threatened to cancel the order.  Unfortunately I was leaving for trip to South East Asia in a week and couldn't afford the time to cancel and reorder.  I'm sure there must be something illegal with their bait and switch tactics.    Lastly, the imbeciles sent me the wrong color camera.  You've been warned; don't deal with these losers!

This report was posted on Ripoff Report on 02/07/2011 03:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fumfiecom/internet/fumfiecom-bait-and-switch-internet-691784. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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