Complaint Review: Fun Bike Center
Fun Bike Center sold me a defective used Sea Doo, advertised as in great working condition San Diego California
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I bought a used jetski, Sea Doo RXT-X on 4/15/17 from Fun Bike Center(FBC). I initially talked with Scott, the sales mgr, asked about the engine hrs, mechanical condition, and if I could test ride it. He said they don't allow test rides of jet skis, assured me the mechanics had test rode it and done compression checks and everything mechanically checked out. We worked a deal via email and agreed I would come on the weekend to sign paperwork and pickup the ski. I arrived around 3pm and didn't get out of the delearship til after 6pm.
During the walkaround of the jet ski the LCD display didn't work, so they agreed to order the part and replace it. I also found one of the trailer lights was out, after the salesman Tony and I worked on the taillight, we were able to get it to light up but still not fully functional. They also said, if I found anything else wrong over the weekend to let them know and they would fix it(verbal warranty). The next week after the LCD repair was done I test rode the ski and had an oil warning light and code P1520 come up on LCD, along with the LCD display still not working. I did some online research and found that the code points to the oil pressure switch being bad, and that the code displayed on the LCD was due to the new display not having the updated software flashed before install. I relayed this information to the service dept. Mgr Tim and they said they would troubleshoot it.
After 2 weeks of being in the shop, I was told it was repaired. Took it out for a test adn oil ight and code popped again, as well as speedometer was displaying speed, not was the compass or water temp guage working, so back to the shop again. Since the purchase date I have had to take the ski back to Fun Bike Center 5 times for continuous troubleshooting of the LCD and oil pressure sensor code. Numerous times while in the shop when I would call for status I was told by Tim or service desk that the ski was repaired but they had no driver's to water test it as the drivers were out delivering other peoples motorcycles, ATV's, etc. i even offered to bring my car and take it to the water for a test and they said no they would test it the following day.
About a month a go when I was fed up with service, I told them I wanted to return the ski for a refund of 6K, which my out the door price with TTL was 7K, so I'm already out a 1K, I would buy a new ski from them for 8500 and they apply the 6K to the purchase price. I was told by salesman Tony, the FBC was only going to give me 52oo for my ski since they didn't know how much more money they would have to put into the ski to fix it properly. Then a couple weeks later they finally took my initial advice of replacing the oil pressure sensor, oil pressure switch, and reflash the LCD display properly. My ski was finally fixed right 3.5 months later. I will never do business with Fun Bike Center(FBC) again.
This report was posted on Ripoff Report on 07/25/2017 03:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fun-bike-center/san-diego-california-92123/fun-bike-center-sold-me-a-defective-used-sea-doo-advertised-as-in-great-working-conditi-1388174. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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