Game Crazy - Hollywood Video GAMES & SYSTEMS STOLEN IN THE FORM OF STORE CREDIT Sacramento, California

It was first announced that the entire company was closing at the beginning of May. I received e-mails from them in May stating this, and continued to receive them throughout June and July. You had two months to go to the store and use your credit between the time closings were announced and the time you went.

Frankly, I doubt there's anything you can do at this point. As far as I know, ALL Gamecrazy/Hollywood Video/Movie Gallery stores are closed as of the end of July. You MIGHT be able to get a gift card that could be used to shop from moviegallery.com, but there are no more brick & mortar stores. You could try to sue them, but even if you won, you would join the long list of creditors the company is already indebted to. And believe me, you'd be near the bottom of the list. I'm sorry for your situation, I know it sucks, but these are the kinds of things that happen when companies go out of business. It sucks even worse for the thousands of employees who are now jobless.

My only suggestion would be to call the customer service line again and be civil. Ask them what your options are, and understand that the person you're speaking to is probably no more pleased with the company than you are - after all, they're about to be out of a job. That person has NO control over store closings, the status of your store credit, etc. They are just trying to get a paycheck as long as possible before joining the ever-growing ranks of America's unemployed.

The lesson to be learned here? If you're going to trade in merchandise for store credit to an unstable company (read: hundreds of store closings in 2009), use your credit the same day. The local Gamecrazy here had NO notice that they were going to be closing when they shut their doors in 2009. The employees came in to work on a Friday and were told it would be their final business day.