Gamehouse Gamehouse Captured my credit card number and won't release it. seattle, Washington

I joined gamehouse to get a game for my daughter.  I did not purchase the second game and found that I had signed up for a month to month contract.  I paid for the second month, my bad and then cancelled my account.  This was in July.

A couple weeks back, my daughter logged on the account to play the game we had purchased from her girlfriend's computer.  She inadvertantly tried another game as it said FREE in big bold letters.  She tried it and we got al bill for $0.00 via e-mail which I thought nothing of as there was no amount listed.

She is only 9 and when I told her what happened and that we had been charged $19.99 for not cancelling within a week, she owned up and paid me the money out of her allowance [I put the money in her savings account :-)]

What I am angry about is that Gamehouse will not delete my credit card number from their system.  They say it is impossible, that all I can do is change my password.  c'mon, its the 21st century, since when can't you delete a number out of your system. 

I plan to advertise their deceptive practices where ever I can, file a complaint with the DA and contact American Express to back off the charge.

If they were up front and had a quality product, they wouldn't have to do business this way.  There is no room for parasites like Gamehouse.

Rick

Benicia, CA