Gardeners Collection NON Responsive and not sure they are a real company Norwalk Connecticut

I placed an order with this "company" on 4-30-15 and was e-mailed an acknowledgement immediately.  On 5-4-15 they charged my credit card and sent me an e-mail stating that the order was shipping.

 On 5-15-15 I was curious as to the status and clicked on the link in the e-mail and was greeted by a note stating that "all shipping had been stopped until the 2016 spring season".  I called the customer service number, sat on hold for 30 minutes and then was told to leave a message and someone would call back the same day.  No one did.

 I called again on 5-18-15 and the same thing happened.  On 5-19-15 I wans't even able to hold, they immediately wanted me to leave a message.  So I called about 10 times in a row, trying differnet menu options and extensions and someone called me back, from a blocked number mind you!  I was told that their supplier in Tennessee was behind and that the order would ship in approx. 2 weeks.  I very nicely said I wanted to cancel the order and for them reverse my card charge, they stated they could/would not as the order had been processed.  I've since filled a report with the Connecticut BBB, contested the charge with my bank and filled this rip-off report.

Don't do it, it's a rip off.