Report: #472301

Complaint Review: Gateway Computers - Internet

  • Submitted:
  • Updated:
  • Reported By: Phoenix Arizona
  • Gateway Computers gateway.com Internet U.S.A.

Gateway Computers Faulty equipment not acknowledged by the manufacturer Internet

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Bought a Gateway Laptop for $600. Good deal at that time.

Box was refurbished, but it came with a 90 day warranty. After the warranty expired the computer just stopped working. The small clamp insite the laptop loose (this is common for the M series laptops) and it hit the motherboard. Anyone with some common sense knows what happened next. motherboard fried. I still have the

Tried to go online and file a claim. Their websote does not recognize the serial number on the box, because its refurb. Called Customer Service, they said I am out of Warranty, didnt even listen to what I had to say.

Looked online for replacement motherboard, it goes for $400.

What an awful way of making money, poorly designed product causes itself to malfunction, and manufacturer denies responsibility. I am glad they ar enot making cars or any life depending devices. My last Gateway purchase.

Phoenix, Arizona

This report was posted on Ripoff Report on 07/22/2009 01:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gateway-computers/internet/gateway-computers-faulty-equipment-not-acknowledged-by-the-manufacturer-internet-472301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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