Complaint Review: Gateway Computers - Irvine California
- Gateway Computers 7565 Irvine Center Drive Irvine, California U.S.A.
- Phone:
- Web:
- Category: Computer Service & Repair
Gateway Computers Won't honor warranty Irvine California
*Consumer Comment: Acer computer now owns Gateway
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I got a gateway tablet computer through my school in June, which is now dead. I have found since that it was purchased through MPC Gateway (whatever that means) because MPC now handles the higher ed market. Since MPC has filed bancruptcy, I cannot get my computer fixed. Last time I called Gateway, I talked to someone who got very huffy when they found out it was an MPC warranty, and when I asked to talk to someone higher up, they refused. When I asked for the name of the person I was talking to, and their number (given at the beginning of the conversation, but I did not write it down then) they hung up.
It seems to me that Gateway should honor their warranties, even though they were "sold" to a company now in bancruptcy. It is a Gateway computer; should'nt Gateway fix it?
Robert54
griswold, Connecticut
U.S.A.
This report was posted on Ripoff Report on 01/12/2009 08:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gateway-computers/irvine-california-92618/gateway-computers-wont-honor-warranty-irvine-california-410963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Acer computer now owns Gateway
AUTHOR: Babb - (U.S.A.)
SUBMITTED: Wednesday, July 08, 2009
Try contacting this guy:
Rudi Schmidleithner,President
Acer America Corporation
333 West San Carlos Street
Suite 1500
San Jose, CA 95110
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