Complaint Review: Gateway Computers - Poway California
- Gateway Computers Gateway 14303 Gateway Place Poway, California U.S.A.
- Phone: 858-848-3401
- Category: Computer Manufaturers
Gateway Computers Gateway said my laptop had water damage when i sent it in for a blacked out moniter and broken screen hinges with 2 months left on the 3 year warrenty Poway California
*Consumer Comment: I'd be happy
So i argued with the lady for about 30 mins but talking to them is like talking to a brick wall. They didn't care, they just wanted me off the phone. So i write a letter to gateway corporate and about 2 weeks later i get a letter back asking for me to call their corporate office to discuss the issue. The person i spoke with (Timmothy) was the same brick wall i spoke with earlier. He outlined that my laptop had water damage on the LCD board, motherboard, and LCD screen which is impossible cause i had never EVER spilled any water on it what so ever.
I argued with him but he basically states that he will not fix it. So here i am posting about this shady act committed by Gateway with only 2 months left on my warrenty.
This report was posted on Ripoff Report on 12/12/2008 12:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gateway-computers/poway-california-92064/gateway-computers-gateway-said-my-laptop-had-water-damage-when-i-sent-it-in-for-a-blacked-400704. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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