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Report: #1199794

Complaint Review: Genova Diagnostics - Duluth Georgia

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  • Reported By: Annie — Putney Vermont
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  • Genova Diagnostics 3425 Corporate Way Duluth, Georgia USA

Genova Diagnostics Deceptive billing practices at Genova Labs Duluth Georgia

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I using their "easy pay" pre payment plan, I paid the $99.  amount that was promised by the company to be payment in full. I verified this directly with the lab before taking the lab test.

The next month I received a bill for $1350. I nearly fainted. The bill listed various deductions from the "price" of $2500.- my "deposit", the insurance payment and insurance discount, leaving the balance of $1350.

I called Genova saying the bill must be an error. The representative insisted it wasn't then explained, as a previous complainer said, that they would bill again in 21 days, if it wasn't paid, then cease to send bills and would not submit it to a collection agency. In other words, they would attempt to rip you off for money you do not owe. Needless to say, I did not pay that bill.  

 

 

This report was posted on Ripoff Report on 01/06/2015 04:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/genova-diagnostics/duluth-georgia-30096/genova-diagnostics-deceptive-billing-practices-at-genova-labs-duluth-georgia-1199794. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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