Complaint Review: Gerber Collision & Glass - Denver Colorado
- Gerber Collision & Glass 6700 W. Alameda Ave Denver, Colorado USA
- Phone: 303-238-0518
- Web: gerbercollision.com
- Category: Body Work & Repair
Gerber Collision & Glass Work not done on time. Left me with auto rental charges. Denver Colorado
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Gerber was told I was leaving town on a specific day, very early (6 am), several times. They called 1 day before the last day I could pickup car. Said car would be ready 3 days after my "latest date". When reminded about my latest date, they acted like it was new information. Told me they would call the next day at Noon to tell me the status of the repair.
Gerber did not call at Noon. I presumed the car was not to be ready. Took a job for late that day (I am a photographer). Gerber called at 4 pm, saying the car was ready. I was too far away to make it to Gerber before their closing time. I told them, and they said there was no way to pickup the car after they closed, nor would they bring my car to my home and pickup the rental car.
As a result, the rental car was returned when I returned to Denver, one week later. Enterprise Rental charge me almost $200.
Safeco Insurance would not pay the extra charges. Gerber refused to pay extra charges, even though the extra charges were due to their lack of communication and timeliness.
This report was posted on Ripoff Report on 11/22/2013 10:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gerber-collision-glass/denver-colorado-80214/gerber-collision-glass-work-not-done-on-time-left-me-with-auto-rental-charges-denver-1101463. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.