Complaint Review: Gerber Collision & glass - Livonia Michigan
Gerber Collision & glass Failed to repair my truck after 2 month still figuring it out Livonia Michigan
Horrible customer service. Has had my truck since June 20, 2016. They did body work first and fail to check engine when I told them it had a noise after the accident. Now supposedly I need a new motor my frustration is that all this information should have been on orginal quote so my insurance is aware that we have to have a new motor. On top of all the body work. So they have a chance to total the car instead of paying for the body repair than finding out motor is bad now and needs to be repaired because you failed to address it. I firmly believe that my insurance company would of totalled the vehicle if they where aware of the motor as well as all the body repair. Now it seems like I can't get any answers seems to me Jeremy dropped the ball on the over all estimate for my insurance company. Now it seems kinda weird he no longer works there.
This report was posted on Ripoff Report on 08/31/2016 04:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gerber-collision-glass/livonia-michigan-48150/gerber-collision-glass-failed-to-repair-my-truck-after-2-month-still-figuring-it-out-l-1325741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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