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Report: #1453820

Complaint Review: German Audio Tech - Long Beach California

  • Submitted:
  • Updated:
  • Reported By: Vance — Boerne TX United States
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  • German Audio Tech 65 Pine Ave. #337 Long Beach, California United States

German Audio Tech, German Audio Tech, Long Beach, CA failed to repair or return my property California Long Beach California

*UPDATE Employee: Matter was resolved years ago

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German Audio Tech’s website claims a 2 day turnaround for my repair. They have had my unit for nearly 5 weeks and they won’t return my calls or messages or provide a status update for the repair. 2 weeks ago they finally texted a response to me that they had ordered a part. Still no completion date or status despite numerous attempts to reach them. My car is inoperable without the system. I finally withheld payment ($299 via AMEX). I have asked for the inrepaired init to be returned to me immediately, but still no response. I have now purchased a new rebuilt unit for $1,323 from another vendor and I just want my property back from German Audio Tech now before I hire a lawyer.

This report was posted on Ripoff Report on 07/28/2018 10:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/german-audio-tech/long-beach-california-90802-4718/german-audio-tech-german-audio-tech-long-beach-ca-failed-to-repair-or-return-my-propert-1453820. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Matter was resolved years ago

AUTHOR: Robert Johnson - (United States)

POSTED: Thursday, February 16, 2023

Some repairs take longer than others, depends on the severity of defect of device and availalibility of replacement parts. This matter was resolved years ago.

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