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Report: #515889

Complaint Review: getsmartsmoker.com - internet Internet

  • Submitted:
  • Updated:
  • Reported By: joolzrulz — Sahuarita Arizona USA
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  • getsmartsmoker.com Internet United States of America

getsmartsmoker.com unauthorized charges to credit card, failed to deliver goods , Internet

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I signed up for a 14 day trial of smokeless cigarettes, and I  called the company for more info about the trial period, only to be told that it was now a 9 day trial period. What was really weird, though, was that the person who answered seemed absolutely sure that I was calling about "smartsmoker.com", which is not affiliated with this company. That's a good switch; it would make sense for the consumer to call about "smart smoker", when the directing web site was "get" smart smoker. Therefore, I cancelled my credit card because I was suspicious. I was charged the initial $9.99 for my trial offer, and then received an email thanking me for  my purchase. However, then I received an email stating that there was a delay in shipping, and in appreciation for my patience, I would receive three extra smoking cartridges.  Then, (keep in mind I still have not rec'd ANYTHING from this company, except for emai) I got an email letting me know that my trial period was expiring, and that they were going to charge my credit card $59.99 + $14.99 S&H. I want to warn other consumers about this scam site; right after I ordered, I googled the site, and couldn't find anything good about them, and grew suspicious, and that's why I cancelled my card. 

This report was posted on Ripoff Report on 10/27/2009 05:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/getsmartsmokercom/internet/getsmartsmokercom-unauthorized-charges-to-credit-card-failed-to-deliver-goods-interne-515889. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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