Complaint Review: GiftCardRescue.com - Ellicott City Maryland
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- GiftCardRescue.com 8370 Court Avenue, Suite 1B Ellicott City, Maryland USA
- Phone: (561) 683-6141
- Web: www.giftcardrescue.com
- Category: Bait-and-Switch
GiftCardRescue.com Deceptive Advertising Ellicott City Maryland
*Author of original report: PIctures are worth 1000 words
*UPDATE Employee: Disney Merchandise Credit
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
On their website, they advertise "Discounted Disney Store (Merchandise Credit, Not Disney Rewards) Gift Cards" and picture a Disney gift card. The first time I bought one, I received what they stated and showed, a Disney gift card. However, on my second order, they sent me a "Disney Store Merchandise Credit" card. They neither look like Disney gift cards nor do they function the same. A Disney gift card can be used at all Disney companies, including Walt Disney World. A Disney Store Merchandise Credit card can only be used at the Disney Store.
When I brought their deceptive advertising to their attention, they claimed the error was mine not theirs. If this were my first order, I might understand. But, on my first order I received what they advertised. It's the subsequent order that they have not provided me with what they advertised, instead switching it out for a difference card. The best they would do is allow me to return the order with a 10% restocking charge. They need to be shut down for deceptive adversting!!!
This report was posted on Ripoff Report on 11/05/2013 10:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/giftcardrescuecom/ellicott-city-maryland-21043/giftcardrescuecom-deceptive-advertising-ellicott-city-maryland-1097064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Author of original report
PIctures are worth 1000 words
AUTHOR: Ira D. Karmelin - ()
SUBMITTED: Tuesday, November 05, 2013
Even your rebuttal shows your deceptive picture. You have a DISNEY GIFT CARD pictured, not a DISNEY STORE MERCHANDISE CREDIT card. They are two different things and you should be HONEST in your advertisement. Instead, you are deceptive, picturing something other than you are selling. On top of that, my first order was fufilled with a Disney Gift Card. Your rebuttal does not (and probably cannot) explain why I received a gift card from my first order, which had the same advertisement. You should take the honorable route, which you have stated you will not, and provide a full and complete refund since your site has the error on it.
#1 UPDATE Employee
Disney Merchandise Credit
AUTHOR: GiftCardRescue - ()
SUBMITTED: Tuesday, November 05, 2013
Hello--
I apologize about your poor experience with our company. I've attached a screenshot directly from our website displaying how we advertise our Disney gift cards. This screenshot clearly shows that it is advertised as a Merchandise Credit. The description also explains how these gift cards can be used at disney stores and online at disneystore.com. This does not include anything about the Walt Disney World Parks. Therefore, the advertising was correct and is not deemed deceptive. Since the value on the card is correct and our website states that this is a Merchandise Credit, returning this card will be subject to a 10% restocking fee (as stated in our Terms and Conditions).
Related Reports
07:14 PM
10:06 AM
11:41 AM
10:27 AM
01:48 PM
01:44 PM
08:50 AM
07:56 AM
05:36 PM
01:35 PM
09:57 AM
New Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
